Mandarin speaking BDM with fx experience

EBR Ever Better Recruitment; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

EBR Ever Better Recruitment in Sydney is seeking a Mandarin-speaking Business Development Manager with foreign exchange experience to join our client’s team. You will develop and maintain client relationships, identify FX opportunities, and grow the business through a consultative sales process, while managing onboarding and CRM updates to ensure a seamless customer experience.

You will play a key role in expanding FX capabilities, building strong client networks, and driving revenue growth

Qualifications

• University or college degree.
• Proficiency in Microsoft Office products, Excel databases and CRM systems.
• Previous experience in outbound B2B phone marketing or sales.
• Substantiated interest in FX services and products, the foreign exchange markets and the SME business sector.
• Ability to navigate corporate structures to identify decision makers.

Responsibilities

• Developing and maintaining client relationships.
• Identifying business opportunities through sourcing prospects and evaluating their FX needs.
• Identifying new leads for expansion and growing businesses through FX.
• Managing client relationships via CRM and ensuring information is updated.
• Selling client’s solution using a consultative approach with a 5-step sales process.
• Managing client onboarding per regional requirements and handover.
• Ensuring internal processes and SLAs are followed for a premium customer experience.
• Reporting weekly sales numbers to Regional Manager and updating the team.

Skills

Mandarin fluency

FX market knowledge

CRM proficiency

Outbound B2B sales

MS Office / Excel

Education

University or college degree

Tools

CRM systems

Excel

Job description

Mandarin speaking BDM with fx experience

EBR Ever Better Recruitment – Sydney NSW

Full time

5d ago , from EBR Ever Better Recruitment

A new opportunity has risen for an enthusiasticMandarin speaking BDM with fx experienceto join a leading global payment and riskmanagement solutions firm based in Sydney. You will join a specialist teamoffering a wide range of global payment and foreign exchange services,including foreign currency drafts, wire transfers and risk management tools.

What you’ll bedoing

• Developing and maintaining clientrelationships
• Identifying business opportunitiesthrough sourcing prospects and evaluating their foreign exchange needs;researching and analyzing to ascertain actual opportunity
• Identifying new leads for expansion anddeveloping new ways to grow businesses through identifying needs withinthe foreign exchange space
• Managing client relationships via CRMsystem and ensuring all pertinent information is updated in the system
• Harvesting sales channels within salesregion as per the regionalized strategy and target markets. This activityincludes, but is not limited to: Business Network ,Exhibitions andSpecific sponsorship events
• Selling client’s solution usingconsultative approach, namely following a 5 step sales process tounderstand fully the client’s needs, presenting solutions based on theseneeds and fully explaining the company’s value proposition and onlineplatform
• Managing client onboarding in line withregional requirements and complete full customer handover as per Sales toRMT handover process
• Ensuring all internal processes and SLAsare followed to ensure exemplary customer experience- escalates issues toappropriate manager and follows up on all required actions
• Maintaining quality service byestablishing and enforcing organization standards
• Maintaining professional and technicalknowledge by benchmarking state-of-the-art practices, attendingeducational workshops, reviewing professional publications,establishingpersonal networks and participating in professional societies
• Contributing to team effort byaccomplishing related results as needed
• Conducting extensive market research Inorder to have an understanding of how a brand can be positioned in acertain industry. This involves keeping track of competitors’ productdevelopments and marketing strategies, as well as identifying purchasepatterns and emerging trends
• Reviewing spending habits, marketingefforts, values and risk as well as analyzing current business practicesto identify where clients can make a substantial difference
• Reporting weekly sales numbers toRegional Manager and updating team on performance
• Adhering to the performance criteria asoutlined in the Sales Scorecards

What you’llneed

• Excellent communication skills bothverbal and written
• Ability to speak fluentMandarin is a must!
• Professional approach to prospectiveclients coupled with active listening skills and an inquisitive nature
• Ability to work as part of a team towardsspecific sales goal
• University or college degree
• Proficiency in Microsoft Office products,Excel databases and CRM systems
• Previous experience in outbound B2B phonemarketing or sales
• Substantiated interest in FX services andproducts, the foreign exchange markets and the SME business sector
• Ability to navigate corporate structuresto identify decision makers
• High degree of self-motivation and focusas well as effective organizational and time management skills

Theopportunity

A new opportunity has risen for an enthusiasticMandarin speaking BDM with fx experienceto join a leading global payment and riskmanagement solutions firm based in Sydney. You will join a specialist teamoffering a wide range of global payment and foreign exchange services,including foreign currency drafts, wire transfers and risk management tools.

What you’ll bedoing

• Developing and maintaining clientrelationships

• Identifying business opportunitiesthrough sourcing prospects and evaluating their foreign exchange needs;researching and analyzing to ascertain actual opportunity

• Identifying new leads for expansion anddeveloping new ways to grow businesses through identifying needs withinthe foreign exchange space

• Managing client relationships via CRMsystem and ensuring all pertinent information is updated in the system

• Harvesting sales channels within salesregion as per the regionalized strategy and target markets. This activityincludes, but is not limited to: Business Network ,Exhibitions andSpecific sponsorship events

• Selling client’s solution usingconsultative approach, namely following a 5 step sales process tounderstand fully the client’s needs, presenting solutions based on theseneeds and fully explaining the company’s value proposition and onlineplatform

• Managing client onboarding in line withregional requirements and complete full customer handover as per Sales toRMT handover process

• Ensuring all internal processes and SLAsare followed to ensure exemplary customer experience- escalates issues toappropriate manager and follows up on all required actions

• Maintaining quality service byestablishing and enforcing organization standards

• Maintaining professional and technicalknowledge by benchmarking state-of-the-art practices, attendingeducational workshops, reviewing professional publications,establishingpersonal networks and participating in professional societies

• Contributing to team effort byaccomplishing related results as needed

• Conducting extensive market research Inorder to have an understanding of how a brand can be positioned in acertain industry. This involves keeping track of competitors’ productdevelopments and marketing strategies, as well as identifying purchasepatterns and emerging trends

• Reviewing spending habits, marketingefforts, values and risk as well as analyzing current business practicesto identify where clients can make a substantial difference

• Reporting weekly sales numbers toRegional Manager and updating team on performance

• Adhering to the performance criteria asoutlined in the Sales Scorecards

What you’llneed

• Excellent communication skills bothverbal and written

• Ability to speak fluentMandarin is a must!

• Professional approach to prospectiveclients coupled with active listening skills and an inquisitive nature

• Ability to work as part of a team towardsspecific sales goal

• University or college degree

• Proficiency in Microsoft Office products,Excel databases and CRM systems

• Previous experience in outbound B2B phonemarketing or sales

• Substantiated interest in FX services andproducts, the foreign exchange markets and the SME business sector

• Ability to navigate corporate structuresto identify decision makers

• High degree of self-motivation and focusas well as effective organizational and time management skills

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