Business Development Manager / FX Dealer - Mandarin Speaking

EBR Ever Better Recruitment; Sydney; On-site; AUD 100,000 - 160,000; Full time

Job summary

EBR Ever Better Recruitment in Sydney is seeking a Mandarin-speaking BDM with FX experience to join our global payments firm. You will develop client relationships, identify FX opportunities, and expand the business through proactive prospecting and strategic outreach.

You’ll manage onboarding, maintain accurate CRM records, and collaborate with cross-functional teams to deliver exceptional client service while meeting sales targets and regional growth objectives.

Qualifications

• Fluent Mandarin required.
• Outgoing, client-focused with consultative selling approach.
• Experience with foreign exchange or payments services is preferred.
• Proven ability to source and develop new business opportunities.

Responsibilities

• Develop and maintain client relationships.
• Identify FX opportunities and evaluate client needs.
• Generate new leads and expand business through targeted prospecting.
• Manage onboarding and ensure accurate CRM records.
• Meet regional sales targets and contribute to growth.

Skills

Mandarin fluency

Communication skills

CRM proficiency

MS Office / Excel

Outbound B2B sales

FX market interest

Teamwork

Time management

Education

University degree

Tools

CRM systems

Microsoft Office

Job description

EBR Ever Better Recruitment – Sydney NSW

Full time

A new opportunity has risen for an enthusiastic Mandarin speaking BDM with fx experience to join a leading global payment and risk management solutions firm based in Sydney. You will join a specialist team offering a wide range of global payment and foreign exchange services, including foreign currency drafts, wire transfers and risk management tools.

What you’ll be doing

• Developing and maintaining client relationships
• Identifying business opportunities through sourcing prospects and evaluating their foreign exchange needs; researching and analyzing to ascertain actual opportunity
• Identifying new leads for expansion and developing new ways to grow businesses through identifying needs within the foreign exchange space
• Managing client relationships via CRM system and ensuring all pertinent information is updated in the system
• Harvesting sales channels within sales region as per the regionalized strategy and target markets. This activity includes, but is not limited to: Business Network ,Exhibitions and Specific sponsorship events
• Selling client’s solution using consultative approach, namely following a 5 step sales process to understand fully the client’s needs, presenting solutions based on these needs and fully explaining the company’s value proposition and online platform
• Managing client onboarding in line with regional requirements and complete full customer handover as per Sales to RMT handover process
• Ensuring all internal processes and SLAs are followed to ensure exemplary customer experience- escalates issues to appropriate manager and follows up on all required actions
• Maintaining quality service by establishing and enforcing organization standards
• Maintaining professional and technical knowledge by benchmarking state-of-the-art practices, attending educational workshops, reviewing professional publications,establishing personal networks and participating in professional societies
• Contributing to team effort by accomplishing related results as needed
• Conducting extensive market research In order to have an understanding of how a brand can be positioned in a certain industry. This involves keeping track of competitors’ product developments and marketing strategies, as well as identifying purchase patterns and emerging trends
• Reviewing spending habits, marketing efforts, values and risk as well as analyzing current business practices to identify where clients can make a substantial difference
• Reporting weekly sales numbers to Regional Manager and updating team on performance
• Adhering to the performance criteria as outlined in the Sales Scorecards

What you’ll need

• Excellent communication skills both verbal and written
• Ability to speak fluent Mandarin is a must!
• Professional approach to prospective clients coupled with active listening skills and an inquisitive nature
• Ability to work as part of a team towards specific sales goal
• University or college degree
• Proficiency in Microsoft Office products, Excel databases and CRM systems
• Previous experience in outbound B2B phone marketing or sales
• Substantiated interest in FX services and products, the foreign exchange markets and the SME business sector
• Ability to navigate corporate structures to identify decision makers
• High degree of self-motivation and focus as well as effective organizational and time management skills