Management - Store - Job2Go Pty Ltd

Job2Go Pty Ltd; Sydney; On-site; AUD 74,000 - 90,000; Full time

Job summary

Job2Go Pty Ltd in Windsor, NSW, is seeking a Retail Manager who will lead daily store operations and drive sales in a fast‑paced environment. You will supervise staff, plan rosters, control costs, and ensure high service standards while maintaining food safety compliance.

The ideal candidate has at least three years in retail management, a relevant AQF qualification, and a proven ability to increase revenue and customer satisfaction through effective team leadership and operational excellence.

Qualifications

• AQF Associate Diploma/Advanced Diploma/Diploma in a relevant field.
• Minimum 3 years in retail management.
• Domino’s Pizza experience is preferred.
• Strong customer service and complaint handling skills.
• Experience with inventory, stock control and wastage minimisation.
• Knowledge of food safety and WHS requirements.
• Strong problem-solving and organisational abilities.
• Ability to drive sales and meet targets.

Responsibilities

• Manage day-to-day store operations and ensure service quality.
• Supervise and motivate a team to achieve targets.
• Prepare staff rosters and monitor attendance.
• Maintain customer satisfaction and handle complaints.
• Control inventory, order stock, minimise wastage.
• Monitor sales and implement revenue strategies.
• Ensure food safety, hygiene and WHS compliance.
• Manage cash handling, banking and daily reporting.
• Conduct staff evaluations and provide coaching.
• Coordinate promotions and local marketing initiatives.

Skills

Retail management

Customer service

Staff training

Inventory management

Food safety

Sales targets

Problem solving

Organisational skills

Education

AQF Associate Diploma / Advanced Diploma / Diploma

Job description

Position: Retail Manager

Position Type: Full-Time

Salary: $82,000 plus superannuation per annum

Location: Windsor NSW 2756

Our client is seeking an experienced Retail Manager to join their team in Windsor, New South Wales.

The retail manager will be results driven with at least three (3) years of experience in the fast-food industry, skilled in overseeing store operations, leading teams, improving customer satisfaction, and achieving sales and profitability targets. Strong ability to manage staff, control costs, and maintain high operational standards in a fast-paced environment.

Key Duties and Responsibilities:

• Manage day-to-day store operations, ensuring efficient service and compliance with company standards.
• Supervise, train and motivate a team of employees to achieve operational and sales targets.
• Prepare staff rosters, monitor attendance, and manage labor costs.
• Maintain high levels of customer satisfaction by addressing customer concerns and ensuring quality service.
• Control inventory, order stock, and minimize wastage to maximize profitability.
• Monitor sales performance and implement strategies to increase revenue and customer retention.
• Ensure compliance with food safety, hygiene, and workplace health and safety regulations.
• Manage cash handling, banking, and daily financial reporting.
• Conduct staff performance evaluations and provided coaching and development opportunities.
• Coordinate promotional activities and local marketing initiatives to drive business growth.

Requirements:

• An AQF Associate Degree, Advanced Diploma, or Diploma in a relevant field.
• A minimum of three (3) years of relevant experience in retail management
• Previous experience working at Domino’s Pizza will be highly regarded
• Strong customer service skills, with the ability to maintain high service standards and resolve customer complaints effectively.
• Experience in inventory management, stock control, ordering and minimising wastage.
• Understanding of food safety standards, workplace health and safety requirements, and relevant regulatory compliance.
• Strong problem-solving, decision‑making and organisational skills with the ability to manage daily operational challenges.
• Demonstrate ability to drive sales, identify business development opportunities and achieve operational and financial targets.