Store Manager

WhitePage Consultancy; Brisbane; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

Domenico's Pizza Pasta Ribs in Wishart, QLD 4122 is seeking an experienced Store Manager to oversee daily restaurant operations across dine-in, takeaway and delivery, while maintaining high standards of service and food quality.

You will lead a busy team, manage rosters, costs and supplier relations, and drive guest satisfaction through training, safety compliance and targeted promotions.

Qualifications

• Must have proven experience in restaurant management and a track record of leading busy teams.
• AQF Associate Degree, Advanced Diploma or Diploma preferred.
• Strong communication, leadership and organisational skills required.

Responsibilities

• Lead day-to-day restaurant operations across dine-in, takeaway and delivery.
• Set service standards and manage opening/closing, cash handling and safety.
• Coach and train front of house, kitchen and delivery staff.
• Plan rosters and manage budgets, forecasting and stock.
• Oversee supplier relations and ordering to control costs.
• Ensure food safety and WHS compliance.
• Drive marketing and promotions to grow dine-in and delivery.

Skills

Leadership

Customer service

Communication

Education

AQF Associate Degree

Advanced Diploma

Diploma

Job description

Job Type: Permanent position | Full time position

Job Description

Domenico's Pizza Pasta Ribs is an Italian restaurant at 280 Newnham Rd., Wishart, serving Brisbane's south-eastern suburbs with generous Italian comfort food built on traditional recipes and quality produce. Our menu brings together classic, premium and gourmet wood-fired pizzas, freshly made pastas such as Bolognese, Carbonara and Ravioli Ricotta Pesto, our signature BBQ and spicy pork ribs, and seafood favourites including garlic and chilli prawns. Guests can dine in with us, pick up takeaway or order home delivery through our online ordering system, with deliveries reaching more than 20 neighbouring suburbs including Mount Gravatt, Carindale, Mansfield, Holland Park, Camp Hill, Greenslopes, Eight Mile Plains, Rochedale and Sunnybank.

We also cater for corporate functions, birthdays, weddings and family gatherings, with flexible packages of wood-fired pizzas, pastas, ribs and sides that suit anything from a small private group to a large celebration. Trading seven days a week, from 12:00pm to 9:00pm Sunday to Thursday and until 10:00pm on Friday and Saturday, we look after a loyal mix of local families, workers, students and event clients across Brisbane's south side. To support our continued growth, we are now looking for an experienced Store Manager to take ownership of the day-to-day running of the restaurant, someone who enjoys leading a busy team and takes real pride in good food and genuine hospitality.

Store Manager | Domenico's Pizza Pasta Ribs | Wishart, QLD 4122 Key Responsibilities

• Lead the day-to-day running of the restaurant across dine-in, takeaway, home delivery and catering, making sure each service is properly staffed and set up.

Set clear service standards for greeting guests, order accuracy, ticket times, food presentation and delivery times, monitor them on every shift, and take charge of opening and closing, cash handling, security and driver allocation across our delivery zones.

• Look after guests at the counter, at the table and on the phone, walking them through our pizzas, pastas, ribs and seafood dishes, recommending sides and drinks, and advising on allergens and dietary options.

Handle catering enquiries from first contact through to delivery, helping clients choose the right package and quantities for their event, and resolve complaints and online reviews promptly so every customer leaves happy.

• Recruit, induct and train our front of house, kitchen and delivery staff, build rosters around peak trading periods, and supervise the team on the floor.

Coach and develop staff through regular check-ins, address performance or conduct issues, and make sure everyone is rostered and paid in line with the relevant award.

• Set purchasing guidelines and approved supplier arrangements for flour, cheeses, meats, seafood, fresh produce, beverages and packaging, negotiate terms and place orders in line with forecast demand.

Set and review prices for menu items, delivery orders and catering packages, taking into account ingredient costs, portion sizes, competitor pricing and target margins.

• Keep accurate records of stock movements, supplier invoices, daily takings, EFTPOS and cash reconciliations, online ordering settlements and banking, and prepare weekly trading reports for the owners.
• Make sure the restaurant meets its workplace health and safety obligations, including safe use of the wood-fired oven, fryers and kitchen equipment, manual handling, burns and slip prevention, delivery driver safety, incident reporting and regular hazard checks.

Uphold food safety under the Food Act 2006 (Qld) and our food safety program, including temperature monitoring, allergen controls and cleaning schedules, keep the restaurant ready for council inspections, and arrange servicing and repairs for the oven, refrigeration and POS equipment.

• Plan and run our marketing activity, including social media content, online ordering promotions, meal deals, catering promotions to corporate and event clients, and local community advertising, to grow dine-in visits and delivery orders across Brisbane's south side.

Keep menus, prices and item availability accurate on our online ordering system so every promotion converts into orders.

• Decide, together with the kitchen team, which pizzas, pastas, ribs, seafood dishes, sides and specials feature on the menu, using sales trends, seasonal produce and customer feedback to keep the offering balanced and profitable.

Set par levels for ingredients and consumables, carry out regular stocktakes, rotate stock and keep wastage to a minimum so the kitchen is never short during busy services.

• Prepare the restaurant's annual and monthly budgets, forecasting sales, food and beverage costs, wages and overheads, track actual results against budget, and report to the owners on performance with practical recommendations for the menu, operations and marketing.

Qualifications and Experience

• At least 1 year of experience in a restaurant, hospitality or food retail management role.
• An AQF Associate Degree, Advanced Diploma or Diploma.

Hours and Salary

• Hours: 38 hours per week - Full-time
• Salary: $75,000 to $85,000 plus superannuation per annum

Personal Attributes

• A hands-on leader who is happy to lead from the floor during busy services
• Friendly, confident communicator with a genuine focus on customer service
• Well organised and able to juggle dine-in, takeaway, delivery and catering at the same time
• Commercially minded and comfortable working with budgets, stock and sales figures
• Calm and solution-focused under pressure
• Reliable and flexible, with availability across evenings and weekends in line with our trading hours