Retail Manager

Kagijni Pty Ltd ATF Kagijni Unit Trust; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts on food and beverages

Job summary

Kagijni Pty Ltd ATF Kagijni Unit Trust trading as Domino’s Marsden is seeking a dedicated Retail Manager to lead the store’s daily operations. You will manage staff, oversee inventory, enhance the customer experience, and drive profitable performance in a fast-paced, guest‑facing environment.

Applicants should have AQF Diploma or higher and at least 1 year in retail or hospitality management, with proven leadership, strong communication, and sound decision-making.

Qualifications

• AQF Diploma or higher is essential for eligibility.
• Minimum 1 year experience in retail or hospitality management.
• Proven leadership skills to coach and motivate a team.
• Strong organizational and communication skills.
• Knowledge of POS systems and inventory management.
• Ability to thrive in high-pressure environments.

Responsibilities

• Oversee all store operations including inventory, staffing, and service standards.
• Develop strategies to hit sales targets and improve performance.
• Maintain stock levels and ensure timely replenishment of supplies.
• Recruit, train, supervise and schedule staff.
• Ensure compliance with policies, food safety and health regulations.
• Analyze sales data and customer feedback to monitor performance.
• Maintain cleanliness, presentation and product quality.
• Address customer inquiries and resolve complaints promptly.

Skills

Leadership

Staff management

Customer service

Communication

Organizational skills

Decision making

Education

AQF Diploma or higher

Tools

POS systems

Inventory management

Job description

Kagijni Pty Ltd ATF Kagijni Unit trading as Domino’s, is located in Marsden QLD. We are committed to delivering high-quality food, exceptional customer service, and a dynamic dining experience. As part of our continued growth and dedication to excellence, we are seeking a dedicated and experiencedRetail Managerto lead our store operations in Marsden.

Position Overview

We are looking for a motivated and professionalRetail Managerto oversee the daily operations of our Domino’s outlet. The ideal candidate will manage staff, maintain inventory, enhance customer experience, and ensure the store operates smoothly and profitably. This role requires a strong understanding of retail management principles and the ability to lead a team in a fast-paced, customer-focused environment.

Key Responsibilities

• Oversee all aspects of store operations, including inventory control, staffing, customer engagement, and service standards.
• Develop and implement strategies to achieve sales targets and optimize store performance.
• Maintain appropriate stock levels and ensure the timely ordering and replenishment of supplies.
• Recruit, train, supervise, and schedule staff to build a productive, motivated, and customer-focused team.
• Ensure compliance with company policies, food safety standards, and health and safety regulations.
• Monitor store performance through analysis of sales data, customer feedback, and operational metrics.
• Maintain high standards of cleanliness, presentation, and product quality.
• Address customer inquiries and resolve complaints promptly and professionally.

Experience & Qualifications

• An AQF Diploma, Advanced Diploma, Associate Degree, or higher qualification is essential for eligibility.
• A minimum of 1 year of relevant work experience in a retail or hospitality management role.
• Proven leadership skills with the ability to manage, coach, and motivate a team.
• Strong organizational and communication skills.
• Knowledge of point-of-sale systems, inventory management, and customer service practices.
• Ability to thrive in a high-pressure environment and make sound decisions quickly.

What We Offer

• Competitive remuneration based on experience and qualifications.
• A full-time, stable position with long-term career growth opportunities.
• A positive and inclusive workplace culture.
• Staff discounts on food and beverages.
• The opportunity to lead a high-performing team within a nationally recognized brand.