Retail Manager: Fast-Food Leader Driving Sales & Service

Job2Go Pty Ltd; Sydney; On-site; AUD 74,000 - 90,000; Full time

Job summary

Job2Go Pty Ltd in Windsor, NSW, is seeking a Retail Manager who will lead daily store operations and drive sales in a fast‑paced environment. You will supervise staff, plan rosters, control costs, and ensure high service standards while maintaining food safety compliance.

The ideal candidate has at least three years in retail management, a relevant AQF qualification, and a proven ability to increase revenue and customer satisfaction through effective team leadership and operational excellence.

Qualifications

• AQF Associate Diploma/Advanced Diploma/Diploma in a relevant field.
• Minimum 3 years in retail management.
• Domino’s Pizza experience is preferred.
• Strong customer service and complaint handling skills.
• Experience with inventory, stock control and wastage minimisation.
• Knowledge of food safety and WHS requirements.
• Strong problem-solving and organisational abilities.
• Ability to drive sales and meet targets.

Responsibilities

• Manage day-to-day store operations and ensure service quality.
• Supervise and motivate a team to achieve targets.
• Prepare staff rosters and monitor attendance.
• Maintain customer satisfaction and handle complaints.
• Control inventory, order stock, minimise wastage.
• Monitor sales and implement revenue strategies.
• Ensure food safety, hygiene and WHS compliance.
• Manage cash handling, banking and daily reporting.
• Conduct staff evaluations and provide coaching.
• Coordinate promotions and local marketing initiatives.

Skills

Retail management

Customer service

Staff training

Inventory management

Food safety

Sales targets

Problem solving

Organisational skills

Education

AQF Associate Diploma / Advanced Diploma / Diploma

Job description

Job2Go Pty Ltd in Windsor, NSW, is seeking a Retail Manager who will lead daily store operations and drive sales in a fast‑paced environment. You will supervise staff, plan rosters, control costs, and ensure high service standards while maintaining food safety compliance.

The ideal candidate has at least three years in retail management, a relevant AQF qualification, and a proven ability to increase revenue and customer satisfaction through effective team leadership and operational excellence.