Management - Department - Harvey Norman

Harvey Norman; Sydney; On-site; AUD 52,000 - 80,000; Full time

Benefits offered by this job

Generous staff discounts

Attractive commission based structures

Fantastic incentive based promotions

Career progression within Harvey Norma

Job summary

Harvey Norman McGraths Hill Electrical Team is seeking a passionate 2IC to join them in delivering Great Service, Always! to their customers.

You will have an understanding of retail management, home electronics and a drive to achieve the best outcomes for customers. This is a full-time role with guaranteed base earnings plus attractive commission, and clear paths for career progression within a trusted national brand.

Qualifications

• Experience in a customer focused retail business.
• High level Electrical product knowledge.
• Experience in retail management with a strong sales track record.

Responsibilities

• Assist with coaching, leading and motivating the team.
• Maximise sales and meet store targets.
• Provide exceptional customer service and problem solving.

Skills

Retail management

Customer service

Team leadership

Communication skills

Sales targets

Tools

POS systems

Job description

• Full Time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman McGraths Hill Electrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Electrical product knowledge to support customer queries
• Experience in retail management with an excellent sales track record
• Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment