2IC Electrical

Harvey Norman Ltd; Hawkesbury; Hybrid; AUD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Generous staff discounts

Commission-based earnings

Incentive promotions

Career progression

Flexible and positive work environment

Zusammenfassung

Harvey Norman Ltd in New South Wales is seeking a passionate 2IC for the McGraths Hill Electrical Team to deliver Great Service, Always! to customers. You'll bring retail management understanding and a drive to find the best outcomes for shoppers.

This full-time role offers guaranteed base earnings with attractive commission, opportunities for career progression, and a supportive national brand. You will lead by example, coach a dynamic team, and ensure exceptional service during peak trading

Qualifikationen

• Experience in a customer focused, successful retail business.
• High level of electrical product knowledge to support queries.
• Experience in retail management with an excellent sales track record.
• Ability to coach and lead a team to achieve sales targets.
• Flexibility across retail trading hours including weekends and public holidays.

Aufgaben

• Lead and motivate the team to deliver Great Service, Always!
• Drive sales and customer satisfaction through coaching and coaching.
• Respond to customer queries with timely, accurate service.
• Support branch leadership in delivering store targets and outcomes.

Kenntnisse

Customer service

Retail management

Sales targets

Team leadership

Communication

Jobbeschreibung

• Full TimePosition
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman McGraths HillElectrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Electrical product knowledge to support customer queries
• Experience in retail management with an excellent sales track record
• Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 09 Nov 2026 AUS Eastern Daylight Time