2IC - Computers

Harvey Norman; Maroochydore; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Staff discounts

Commission

Incentives

Career progression

Recognition

Flexible environment

Zusammenfassung

Harvey Norman Maroochydore's Technology & Entertainment Team is seeking a passionate, customer service focused 2IC to help deliver Great Service, Always! to our customers.

As 2IC, you will apply your understanding of retail management and product knowledge to maximise sales, coach and motivate a dynamic team, and ensure outstanding customer experiences across flexible trading hours.

Qualifikationen

• Experience in (or ability to work in) a customer focused, successful retail business.
• A high level of Technology and Entertainment product knowledge to support customer queries.
• Experience in retail management with an excellent sales track record.
• Have the ability to maximise sales, assist with coaching, leading and motivating an enthusiastic team.
• Ability to service your customers while managing work tasks around their needs.
• Going above and beyond to provide exceptional customer focused problem solving.
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services.
• Passion to exceed individual and store sales targets.
• Flexibility across retail trading hours including weekends, public holidays and late night trades.

Kenntnisse

Customer service

Communication skills

Team player

Retail management

Sales-driven

Jobbeschreibung

• Full Time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman MaroochydoreTechnology & Entertainment Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, youhave an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Technology and Entertainment product knowledge to support customer queries
• Experience in retail management with an excellent sales track record
• Have the ability to maximise sales, assist with coaching, leading and motivating an enthusiastic team
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed individual and store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment