Major Account Manager -Melbourne

Toyota Material Handling; Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Toyota Material Handling Australia is seeking an experienced Major Accounts Manager to join the Melbourne Branch in Dandenong South. You will grow and develop a major customer portfolio and pursue new business opportunities across the Melbourne market.

Based at the Melbourne Branch, you will collaborate with internal teams to deliver solutions, build strong relationships and understand each customer's business and future requirements.

Qualifications

• Proven experience in sales and/or major account management.
• A strong track record of developing customer relationships and driving sales growth.
• Experience managing and growing a customer portfolio.
• Strong commercial acumen and an understanding of business planning.
• Experience preparing and managing tenders and major customer agreements.
• Excellent communication, negotiation and presentation skills.
• Strong organisational and time management skills.
• Confidence working with customers at all levels.
• Strong computer skills and the ability to analyse and present information effectively.
• Experience within the forklift, material handling or industrial equipment industry will be highly regarded.
• A formal qualification in Sales, Marketing, Commerce or a related discipline will be advantageous.

Responsibilities

• Develop and grow a portfolio of major accounts in line with TMHA's business strategy.
• Identify, pursue and secure new business opportunities.
• Build strong, long-term relationships with key customers and stakeholders.
• Understand customer needs and identify opportunities to increase account growth.
• Analyse market and sales trends and prepare accurate sales forecasts.
• Develop and implement sales strategies based on market intelligence and customer requirements.
• Manage and facilitate customer tenders and agreements in accordance with TMHA procedures.
• Promote new products, campaigns and initiatives to major account customers.
• Monitor performance against agreed sales and business objectives.
• Prepare regular sales reports and forecasts for management.
• Work collaboratively with internal teams to deliver effective customer solutions.
• Manage sales-related expenditure within agreed budgets.

Job description

If you're an experienced sales and account management professional who enjoys building strong customer relationships, identifying opportunities and turning them into growth, this could be your next career move.

Toyota Material Handling Australia (TMHA) is looking for a Major Accounts Manager to join our Melbourne Branch in Dandenong South. Reporting to the National Sales Manager – Major Accounts, you will play a key role in growing and developing our major customer portfolio, while identifying and securing new business opportunities across the Melbourne market.

This is a role where you'll have the opportunity to make a real impact — developing strategic customer relationships, understanding their businesses and finding solutions that deliver value for both the customer and TMHA.

Why TMHA?

Toyota Material Handling Australia is part of Toyota Industries Corporation (TICO), a global leader in material handling equipment and one of the world's largest manufacturers of forklifts.

With a strong Australian presence and a national branch network, TMHA combines the stability and resources of a global organisation with the relationships and culture of a local business.

We represent some of the world's most recognised material handling brands, including Toyota, BT and Raymond, and our business continues to evolve with the addition of Takeuchi construction equipment.

But being part of TMHA is about more than the products we sell. We invest in our people and provide opportunities to develop your skills, expand your industry knowledge and build a long-term career.

You'll be supported by experienced teams, strong factory relationships and industry-leading product training — giving you the tools and support to succeed.

This is an exciting time to join TMHA as we continue to grow our business and strengthen our position in the Australian market.

About the Role

Based at our Melbourne Branch in Dandenong South, you'll be responsible for developing and maintaining relationships with TMHA's major account customers while actively pursuing new business opportunities.

A key focus of the role will be to grow customer accounts and increase TMHA's market presence, while developing a strong understanding of each customer's business, challenges and future requirements.

You'll work closely with internal teams to identify opportunities, develop solutions and deliver the right outcomes for our customers.

Key Responsibilities

• Develop and grow a portfolio of major accounts in line with TMHA's business strategy.
• Identify, pursue and secure new business opportunities.
• Build strong, long-term relationships with key customers and stakeholders.
• Understand customer needs and identify opportunities to increase account growth.
• Analyse market and sales trends and prepare accurate sales forecasts.
• Develop and implement sales strategies based on market intelligence and customer requirements.
• Manage and facilitate customer tenders and agreements in accordance with TMHA procedures.
• Promote new products, campaigns and initiatives to major account customers.
• Monitor performance against agreed sales and business objectives.
• Prepare regular sales reports and forecasts for management.
• Work collaboratively with internal teams to deliver effective customer solutions.
• Manage sales-related expenditure within agreed budgets.

What You'll Bring

We're looking for someone who is commercially minded, customer focused and driven to achieve results.

You’ll ideally have:

• Proven experience in sales and/or major account management.
• A strong track record of developing customer relationships and driving sales growth.
• Experience managing and growing a customer portfolio.
• Strong commercial acumen and an understanding of business planning.
• Experience preparing and managing tenders and major customer agreements.
• Excellent communication, negotiation and presentation skills.
• Strong organisational and time management skills.
• Confidence working with customers at all levels.
• Strong computer skills and the ability to analyse and present information effectively.
• Experience within the forklift, material handling or industrial equipment industry will be highly regarded.
• A formal qualification in Sales, Marketing, Commerce or a related discipline will be advantageous.

What TMHA Can Offer You

At TMHA, we believe our people are at the heart of our success.

You’ll join a stable, financially secure and growing business backed by one of the world's most recognised industrial brands.

We provide:

• Ongoing training and professional development.
• Access to industry-leading product and technical training.
• Support from experienced sales, technical and operational teams.
• The opportunity to work with major national customers.
• A strong and established brand with a reputation for quality and reliability.
• Career development opportunities within a growing national organisation.
• The backing and resources of the global Toyota Industries Corporation.

Most importantly, you'll be joining a business that is committed to developing its people and providing the support you need to build a successful career.

Toyota Material Handling Australia is an Equal Opportunity Employer.