Hire and Transport Coordinator

Toyota Material Handling Australia; Greater Dandenong; On-site; AUD 65,000 - 90,000; Full time

Job summary

Toyota Material Handling Australia (TMHA) is seeking an enthusiastic Hire & Transport Coordinator to join our Melbourne team. You will manage the Victorian hire fleet and coordinate transport to meet customer requirements, while supporting our sales teams with rental solutions.

The role requires strong administration skills, attention to detail, and the ability to work in a fast-paced environment. We offer training, a collaborative culture, and pathways for growth within Australia’s leading

Qualifications

• Previous administration experience; Cert IV Business Administration preferred but not required.
• Experience in the material handling industry preferred but not necessary.
• Proven experience in a fast-paced environment.
• Strong customer service skills.
• Excellent organizational skills with strong attention to detail.
• Excellent verbal and written interpersonal skills.
• Ability to show initiative while solving problems.
• High level of computer literacy including MS Office applications.
• Positive attitude, strong work ethic and collaborative, team-based approach.

Responsibilities

• Manage the Victorian hire fleet to maximise utilisation and profitability.
• Record sales and rental enquiries and inform relevant departments.
• Advise on changes to casual hire fleet size; alert when equipment life is exceeded.
• Coordinate transport of material handling equipment to meet customer requirements.
• Ensure rental units are set up and contracted for rental.
• Ensure rental agreements are signed and stored physically and electronically.
• Assist with locating material handling equipment for used sales and processing.
• Process credits in line with TMHA policies.
• Monitor, review and process supplier invoices for transport and sub-hire equipment.
• Assist with regular stocktakes and locating units; source rental equipment as needed.
• Assist with transport loading and unloading as required.

Skills

Administration experience

Material handling industry

Fast-paced environment

Customer service

Organization/attention to detail

Verbal & written communication

Initiative & problem solving

MS Office

Education

Cert IV Business Administration

Tools

Microsoft Office

Job description

• Strong, Financially Stable and Industry Leading Company
• Great workplace culture

• Strong, Financially Stable and Industry Leading Company
• Great workplace culture
• Dandenong South Location

About The Role

Toyota Material Handling Australia (TMHA) are seeking an enthusiastic and dedicated Hire & Transport Coordinator to join our Melbourne team. You will work to maintain and increase the level of support provided to our customers and sales teams by providing both short and long term rental solutions through the offer of TMHA's material handling products.

Key Duties & Responsibilities

• Manage the Victorian hire fleet to ensure maximum utilisation and profitability.
• Record sales and rental enquiries and advise applicable departments when necessary.
• Where appropriate recommend increase/reductions in the size of the casual hire fleet and advise managers when equipment has exceeded its economic life.
• Manage the transport of material handling equipment to meet customer requirements.
• Ensure all rental units are set up and contracted for rental as required.
• Ensure all rental agreements are signed and stored both physically and electronically.
• Assist with locating material handling equipment for used sales & processing accordingly.
• Process credits in line with TMHA policies and procedures.
• Ensure all supplier invoices for transport and sub-hire equipment are monitored, reviewed and processed in a timely manner.
• Assist with regular stocktakes and locating units from within the branch as well as potentially sourcing rental equipment from interstate rental fleets to fulfil customer requirements.
• Assist with transport loading and unloading as required.

Skills & Experience

You have:

• Previous administration experience. Cert IV Business Administration preferred but not required.
• Previous experience within the material handling industry preferable but not necessary.
• Proven experience working in a fast-paced environment.
• Strong customer service skills.
• Sound organisational skills and a high level of attention to detail; adopt a methodical approach to tasks.
• Excellent verbal and written interpersonal skills.
• Comfortable displaying initiative whilst problem solving.
• High level of computer literacy including Microsoft office applications.
• Positive attitude, strong work ethic and preference to work in a collaborative, team-based environment.

Our Commitment

TMHA is committed to the ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledge and facilitate your success in this position.

About TMHA

Toyota Material Handling Australia (TMHA) is Australia's number one forklift company and is the exclusive Australian retailer for Toyota Industrial Equipment. We pride ourselves for being a strong, family orientated, financially secure business with a great future and prime focus on the development of our people.