Maintenance Officer

GemLife; Toowoomba Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Uniforms provided

Tools provided

Flare discounts

Fitness Passport subsidies

Uniform allowance

Job summary

GemLife seeks an experienced Maintenance Officer to support homeowners across our luxury over-50s resort communities in the Toowoomba region. This hands-on role involves attending maintenance requests, completing repairs and conducting inspections, with travel between resorts and a focus on practical, high-quality workmanship.

Reporting to the Maintenance Manager, you will provide exceptional customer service, communicate effectively with homeowners and coordinate with trade contractors.

Qualifications

• Experience in maintenance/handyperson roles.
• Strong building maintenance and repair skills.
• Experience with painting and plaster repairs.
• Excellent customer service and communication.
• Ability to work independently and manage workload.
• Willingness to travel between GemLife resort communities.

Responsibilities

• Carry out general maintenance and handyman works across GemLife resorts in Toowoomba region.
• Complete minor repairs including painting, plaster patching, door adjustments, hardware replacement.
• Conduct 12-month maintenance inspections on newly completed homes.
• Travel between resort communities as required to attend maintenance and warranty items.
• Identify maintenance issues and provide practical, cost-effective solutions.
• Liaise with homeowners to ensure maintenance requests are resolved professionally and efficiently.
• Coordinate and communicate with trade contractors where required.
• Ensure all works meet company standards, QBCC requirements and building tolerances.
• Maintain accurate records of completed works and outstanding maintenance items.
• Operate hand-held and battery-powered tools safely and effectively.
• Promote safety and compliance with GemLife WHS system.

Skills

Maintenance experience

Handyperson skills

Carpentry

Painting

Customer service

Communication skills

Independence

Attention to detail

Problem solving

Education

Trade qualifications (Carpentry/ Painting)

Job description

1d ago , from GemLife Administration Pty Ltd

Enjoy solving problems, working autonomously and making a genuine difference to residents every day?

GemLife is seeking an experienced Maintenance Officer to join our team, providing aftercare and maintenance support across our luxury over-50s residential resorts in the Toowoomba region. This is a hands-on role suited to someone who takes pride in their workmanship, enjoys variety in their day, and values building positive relationships with homeowners.

About Us

GemLife is one of Australia's fastest-growing developers of luxury over-50s residential resorts. Known for architecturally designed communities, premium facilities, and exceptional lifestyle experiences, we are proud to be a newly ASX-listed business built on passion, integrity, and respect.

As a fully vertically integrated company, we deliver everything end-to-end from land acquisition and approvals to development, construction and operations. Behind it all is a high-performing team committed to delivering communities of the highest standard.

Joining GemLife means becoming part of a growing organisation where quality, customer experience and continuous improvement are at the centre of everything we do.

The Opportunity

Reporting to the Maintenance Manager, you'll play an important role supporting homeowners across our GemLife resort communities in the Toowoomba region by attending maintenance requests, completing general repairs and conducting property inspections.

This is a largely autonomous role where no two days are the same. You'll travel between resorts, providing timely maintenance and aftercare support while delivering an exceptional experience for residents.

As the face of GemLife for many homeowners, your ability to communicate effectively, provide practical solutions and deliver outstanding customer service is just as important as your technical skills.

If you enjoy being on the tools, take pride in finding solutions and value quality workmanship, we'd love to hear from you.

Key Responsibilities

• Carry out general maintenance and handyperson works across GemLife resorts within the Toowoomba region.
• Complete minor repairs including painting, plaster patching, door adjustments, lock repairs, hardware replacement and general upkeep.
• Conduct 12-month maintenance inspections on newly completed homes.
• Travel between resort communities as required to attend maintenance and warranty-related items.
• Identify maintenance issues and provide practical, cost-effective solutions.
• Liaise with homeowners to ensure maintenance requests are resolved professionally and efficiently.
• Coordinate and communicate with trade contractors where required.
• Ensure all works are completed in accordance with company standards, QBCC requirements and relevant building tolerances.
• Maintain accurate records of completed works and outstanding maintenance items.
• Operate hand-held and battery-powered tools safely and effectively.
• Support a culture of safety by promoting awareness and compliance with GemLife's Work Health and Safety Management System.

The Successful Applicant Will Bring

• Previous experience in a maintenance, handyperson, carpentry, painting or similar hands-on role.
• Strong practical skills across general building maintenance and repairs.
• Experience completing minor painting, plaster repairs, door adjustments and general finishing works.
• Excellent customer service and communication skills.
• Ability to work independently and manage your own workload.
• A solutions-focused approach with strong attention to detail.
• Trade qualifications in Carpentry, Painting or a related trade will be highly regarded but are not essential.
• Flexibility to travel between GemLife resort communities throughout the Toowoomba region.
• Current Driver Licence and a clean driving record.
• Construction White Card.

Why Join GemLife?

• Autonomous role with variety and responsibility.
• Work within premium resort communities and high-quality homes.
• Join a growing, ASX-listed organisation entering an exciting new chapter.
• Stable, long-term opportunity with a strong pipeline of developments.
• Flexible start and finish times.
• Company vehicle, uniforms and tools provided.
• Access to Flare retail discounts, Fitness Passport subsidies and corporate uniform allowance.
• Be part of a certified Great Place to Work® organisation.

Apply Now

If you're a hands-on maintenance professional who enjoys solving problems, delivering quality workmanship and providing exceptional customer service, we'd love to hear from you.

Please submit your CV and cover letter outlining why you're the right fit for the role.

We only accept applications from Australian Citizens, Permanent Residents or candidates with full Australian work rights. Unfortunately, we are unable to offer sponsorship for this position.

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