Maintenance Manager: Lead Hotel Ops & Systems

Novotel Brisbane City Centre; Brisbane; On-site; AUD 120,000 - 160,000; Full time

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Job summary

Novotel Brisbane City Centre is seeking a Maintenance Manager to lead the facilities team as the hotel implements new systems and a refreshed maintenance strategy. You will guide scheduled and reactive work to ensure peak performance and safety across all hotel assets.

This role requires strong leadership, administrative and technical skills, and the ability to coordinate with contractors and multiple departments to keep guests comfortable and operations running smoothly.

Qualifications

• Background in maintenance or engineering, within hospitality or accommodation industry desirable.
• Strong administrative and computer proficiencies.
• Familiarity with WHS legislation compliance.
• Ability to perform emergency maintenance beyond regular hours.

Responsibilities

• Implement a service-centric strategy for overseeing guest needs while executing scheduled maintenance.
• Ensure clear and efficient communication from General Manager to guests and on-site contractors.
• Report and track programmed maintenance, keeping stakeholders engaged, including external contractors.
• Foster close collaboration with all departments to address and resolve issues as they arise.

Skills

Leadership

Maintenance/Engineering

Stakeholder management

Financial management

WHS compliance

Emergency maintenance

Job description

Novotel Brisbane City Centre is seeking a Maintenance Manager to lead the facilities team as the hotel implements new systems and a refreshed maintenance strategy. You will guide scheduled and reactive work to ensure peak performance and safety across all hotel assets.

This role requires strong leadership, administrative and technical skills, and the ability to coordinate with contractors and multiple departments to keep guests comfortable and operations running smoothly.