Maintenance Manager - Novotel Brisbane City Centre

Accor; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Learn Your Way access

Build your network with Accor

Worldwide opportunities

Job summary

Novotel Brisbane City Centre is seeking a Maintenance Manager to lead the hotel’s maintenance team, oversee resources, and drive preventative and reactive maintenance to ensure peak performance and safety. The role emphasizes leadership, financial acumen, and cross-department collaboration in a busy Brisbane hotel.

You will manage ongoing maintenance programs, coordinate with on-site contractors, and aim to deliver an exceptional guest experience across all facilities.

Qualifications

• A dynamic leader with a background in maintenance or engineering, within hospitality or accommodation industry desirable.
• Strong administrative and computer proficiencies with stakeholder management and negotiation skills.
• Financial understanding to manage a profitable operation and familiarity with WHS compliance.
• Ability to perform emergency maintenance tasks beyond regular hours (power outages, fire evacuations, mechanical failures).

Responsibilities

• Implement a service-centric strategy for overseeing guest needs while executing scheduled maintenance.
• Ensure clear and efficient communication at all levels, from the General Manager to guests and on-site contractors.
• Report and track programmed maintenance while keeping stakeholders engaged, including external contractors with email and telephone communications.
• Foster close collaboration with all departments to effectively address and resolve issues as they arise.

Skills

Maintenance leadership

Engineering background

Stakeholder management

WHS compliance

Emergency maintenance

Job description

Maintenance Manager - Novotel Brisbane City Centre

Perfectly located in the busy Brisbane CBD, Novotel Brisbane City Centre is highly sought after by business, leisure travellers and locals alike. Join an established team committed to offering an exceptional guest experience in a positive team environment. With 239 self-contained studio and one-bedroom apartments, conference spaces, indoor swimming pool, spa and fitness centre, there is never a dull moment for our Maintenance team.

Purpose

As Maintenance Manager, your role is essential to keeping the Hotel facilities operating smoothly. You will lead the team, manage resources, and use your expertise to ensure we not only hit peak performance and safety standards daily but also prioritise preventative maintenance to keep things running smoothly in the long run.

Primary Responsibilities

Implement a service-centric strategy for overseeing guest needs while executing scheduled maintenance

Ensure clear and efficient communication at all levels, from the General Manager to guests and on-site contractors

Report and track programmed maintenance while keeping stakeholders engaged, including external contractors with email and telephone communications

Foster close collaboration with all departments to effectively address and resolve issues as they arise

Skills and Experience

A dynamic leader with a background in maintenance or engineering, within hospitality or accommodation industry desirable

Possesses strong administrative and computer proficiencies alongside demonstrated abilities in stakeholder management and negotiation

Confident in comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance

Ability to perform emergency maintenance tasks beyond regular working hours, including situations such as complete power outages, fire system evacuations, and mechanical system failures

• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.