Maintenance Manager

Novotel Brisbane City Centre; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Learn Your Way

Build Your Network

Worldwide Opportunities

Job summary

Novotel Brisbane City Centre is seeking a Maintenance Manager to lead the facilities team as the hotel implements new systems and a refreshed maintenance strategy. You will guide scheduled and reactive work to ensure peak performance and safety across all hotel assets.

This role requires strong leadership, administrative and technical skills, and the ability to coordinate with contractors and multiple departments to keep guests comfortable and operations running smoothly.

Qualifications

• Background in maintenance or engineering, within hospitality or accommodation industry desirable.
• Strong administrative and computer proficiencies.
• Familiarity with WHS legislation compliance.
• Ability to perform emergency maintenance beyond regular hours.

Responsibilities

• Implement a service-centric strategy for overseeing guest needs while executing scheduled maintenance.
• Ensure clear and efficient communication from General Manager to guests and on-site contractors.
• Report and track programmed maintenance, keeping stakeholders engaged, including external contractors.
• Foster close collaboration with all departments to address and resolve issues as they arise.

Skills

Leadership

Maintenance/Engineering

Stakeholder management

Financial management

WHS compliance

Emergency maintenance

Job description

Be part of the story and take a lead role in Brisbane's bright tourism future!

Featuring the best of both worlds, this role combines the excitement a new hotel with the stability of an established property. Officially joining the global Accor Network in November, NBCC is poised to take a lead role in Brisbane's bright tourism future. Perfectly located in the busy Brisbane CBD,Novotel Brisbane City Centre is highly sought after by business, leisure travellers and locals alike. Join an established team who know what makes the building tick but will rely on you to show the way as new systems, investments, and guest demand come to life. With 239 self-contained studio and one-bedroom apartments, conference spaces, and wellness and pool facilities that other hotels dream about, there is never a dull moment for our Maintenance team.

Purpose

As Maintenance Manager, your role is essential to not only keeping the Hotel facilities operating smoothly but integrating a new standard of systems in lockstep with the Hotel General Manager. You will lead the team, manage resources, and use your expertise to ensure we not only hit peak performance and safety standards but also prioritise preventative maintenance to keep things running smoothly in the long run for our team and guests. Your calm demeanour and positive outlook will provide confidence to team members and guests alike as you lead the response to planned and unplanned maintenance needs.

Primary Responsibilities

• Implement a service-centric strategy for overseeing guest needs while executing scheduled maintenance
• Ensure clear and efficient communication at all levels, from the General Manager to guests and on-site contractors
• Report and track programmed maintenance while keeping stakeholders engaged, including external contractors with email and telephone communications
• Foster close collaboration with all departments to effectively address and resolve issues as they arise

Skills and Experience

• A dynamic leader with a background in maintenance or engineering, within hospitality or accommodation industry desirable
• Possesses strong administrative and computer proficiencies alongside demonstrated abilities in stakeholder management and negotiation
• Confident in comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance
• Ability to perform emergency maintenance tasks beyond regular working hours, including situations such as complete power outages, fire system evacuations, and mechanical system failures
• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.