Luxury Sales Associate — Elevate Client Experience

Aloyoga; Sydney; On-site; AUD 50,000 - 65,000; Full time

Job summary

Hermès Chatswood Chase Boutique is seeking a full-time Sales Associate to join a dedicated team in a fast-paced luxury environment. You will contribute to delivering extraordinary service and support the client experience from greeting to after-sales, in collaboration with colleagues across the store.

As a key member of the team, you will participate in product launches, maintain impeccable visual standards, assist with stock duties, and ensure seamless daily operations in Chatswood.

Responsibilities

• Strive to provide exceptional client experience in line with brand guidelines and benchmarks to every client.
• Practice the Orange Box Ceremony and Hand Rituals.
• Engage with clientele to establish and maintain relationships.
• Handle complex client experience concerns and issues, including exchanges and after-sales.
• Capture accurate information through POS and CRM systems.

Job description

Hermès Chatswood Chase Boutique is seeking a full-time Sales Associate to join a dedicated team in a fast-paced luxury environment. You will contribute to delivering extraordinary service and support the client experience from greeting to after-sales, in collaboration with colleagues across the store.

As a key member of the team, you will participate in product launches, maintain impeccable visual standards, assist with stock duties, and ensure seamless daily operations in Chatswood.