Luxury Sales Associate: Elite Client Experience

Join; City of Monash; On-site; AUD 55,000 - 72,000; Full time

Job summary

Hermès Australia in Victoria is seeking a Sales Associate to support the Team Leaders and Store Manager, delivering exceptional client experiences and contributing to daily store operations. You will uphold Hermes standards, assist in stock, merchandising and product launches, and share expertise on the métier with new joiners while maintaining elegant presentation and back‑of‑house organisation.

This full‑time role requires availability across a 7‑day roster, weekend work and a strong

Qualifications

• High standard of presentation and grooming.
• Experience in luxury retail or customer service is preferred.
• Excellent interpersonal and communication skills.
• Willingness to work a 7-day roster, including weekends.

Responsibilities

• Assist in daily store operations and back-of-house duties.
• Deliver exceptional client experiences aligned with Hermes standards.
• Participate in stock handling and visual merchandising.
• Support in training new joiners and product knowledge sharing.
• Maintain store cleanliness and organized back-of-house areas.

Skills

Customer service

Sales experience

Teamwork

Presentation/Grooming

Communication skills

Tools

POS systems

CRM systems

Job description

Hermès Australia in Victoria is seeking a Sales Associate to support the Team Leaders and Store Manager, delivering exceptional client experiences and contributing to daily store operations. You will uphold Hermes standards, assist in stock, merchandising and product launches, and share expertise on the métier with new joiners while maintaining elegant presentation and back‑of‑house organisation.

This full‑time role requires availability across a 7‑day roster, weekend work and a strong