Luxury Retail Store Manager — Clienteling & Team Leader

LVMH; Willoughby; Remote; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Monthly commissions

Annual bonus

Staff discount

Referral incentives

Extra leave

Employee assistance program

Job summary

LOEWE Chatswood Chase are seeking an experienced full-time Store Manager to lead the team at our new LOEWE boutique. Reporting directly to the Retail Manager ANZ, you will drive store performance, recruit, onboard, coach and develop the staff while delivering exceptional client experiences.

The role requires 3+ years of luxury retail leadership in footwear or apparel, a proven track record of hitting sales targets, excellence in coaching, and a passion for building high-value client

Qualifications

• 3+ years of luxury retail leadership experience.
• Proven ability to drive sales targets and commercial outcomes.
• Strong coaching, mentoring, and interpersonal skills.
• Expertise in cultivating high-value client relationships.
• Commitment to inventory control, visual merchandising, and store administration.

Responsibilities

• Providing strong leadership to the store team, including recruitment, onboarding, coaching, training, and performance management.
• Overseeing all aspects of store management, from housekeeping and inventory control to visual merchandising and operational compliance.
• Driving CRM through effective management of the customer database and clienteling initiatives.
• Identifying and implementing strategies to enhance the customer experience and drive higher conversion and sales targets.
• Ensuring effective two-way communication to keep the team engaged, knowledgeable, and aligned with brand standards.

Skills

Retail leadership

Sales targets

Coaching & mentoring

Client relationships

Brand standards

Job description

LOEWE Chatswood Chase are seeking an experienced full-time Store Manager to lead the team at our new LOEWE boutique. Reporting directly to the Retail Manager ANZ, you will drive store performance, recruit, onboard, coach and develop the staff while delivering exceptional client experiences.

The role requires 3+ years of luxury retail leadership in footwear or apparel, a proven track record of hitting sales targets, excellence in coaching, and a passion for building high-value client