Boutique Manager - Chatswood Chase

CVinternational; Willoughby; On-site; AUD 95,000 - 116,000; Full time

Job summary

CVinternational, on behalf of a globally recognised luxury fashion house, seeks a Boutique Manager for the Chatswood Chase boutique in Sydney. You will lead a high-performing team and drive a world-class client experience aligned with the brand’s prestige.

The ideal candidate brings senior retail leadership, strong commercial acumen, and expertise in developing long-term client relationships. Reporting to the Retail Director, you will manage KPIs, nurture talent, and foster a positive, energetic

Qualifications

• Senior-level retail management experience, ideally within premium, luxury or high-end retail.
• Strong commercial acumen with ability to drive KPIs and sales.
• Proven experience developing client development strategies and loyalty.
• Exceptional people leadership and coaching to achieve potential.
• Experience operating within a global organisation and engaging with senior stakeholders.

Responsibilities

• Proven senior-level retail management experience, ideally within premium, luxury or high-end retail
• Strong commercial acumen, with a demonstrated ability to drive sales, KPIs and key performance metrics
• Proven experience developing and executing client development strategies to build long-term client relationships and loyalty
• Exceptional people leadership skills, with a track record of coaching, developing and inspiring teams to achieve their potential
• Strong experience in performance management, talent development and succession planning
• Confidence operating within a global organisation and engaging with senior stakeholders, regional teams and international offices
• Strong product knowledge across luxury fashion, ideally including RTW, accessories and leather goods
• A highly commercial, solutions-focused and entrepreneurial mindset
• A positive, energetic leadership style and the ability to create a fun, inclusive and high-performing team culture

Skills

Senior-level retail mgmt

Leadership & people dev

Client development

Performance management

Global brand experience

Job description

Boutique Manager, Global Luxury Fashion Brand

On behalf of our client, a globally recognised luxury fashion house, we are delighted to be partnering with them to appoint an accomplished Boutique Manager for their new Chatswood Chase boutique.

This is an exceptional opportunity for an experienced retail leader to join one of the world’s most exciting and sought-after luxury brands, leading a high-performing boutique and delivering an elevated client experience synonymous with the brand’s global reputation.

We are looking for a commercially astute and inspiring retailer who combines strong business acumen, operational excellence and a genuine passion for people and client experience.

As Boutique Director, you will take ownership of the boutique’s commercial performance and day-to-day operations, while creating a world-class environment where both clients and team members feel valued, inspired and engaged.

You will be a natural leader who knows how to motivate and develop a team, foster a positive and collaborative culture, and drive performance with energy and authenticity. A strong background in premium or luxury fashion is advantageous; however, we are equally interested in your leadership capability, commercial mindset and ability to deliver an exceptional retail experience.

Reporting to the Retail Director, you will lead a small, close-knit team and play an important role within the wider Australian and global retail organisation.

Key Responsibilities & Experience

• Proven senior-level retail management experience, ideally within premium, luxury or high-end retail
• Strong commercial acumen, with a demonstrated ability to drive sales, KPIs and key performance metrics
• Proven experience developing and executing client development strategies to build long-term client relationships and loyalty
• Exceptional people leadership skills, with a track record of coaching, developing and inspiring teams to achieve their potential
• Strong experience in performance management, talent development and succession planning
• Confidence operating within a global organisation and engaging with senior stakeholders, regional teams and international offices
• Strong product knowledge across luxury fashion, ideally including RTW, accessories and leather goods
• A highly commercial, solutions-focused and entrepreneurial mindset
• A positive, energetic leadership style and the ability to create a fun, inclusive and high-performing team culture

This is a rare opportunity to join a truly global luxury brand with a strong international presence and an exciting vision for the future.

In addition to an attractive remuneration package of up to $105K + superannuation, bonus and incentives, the successful candidate will have access to genuine career progression, professional development and potential global mobility opportunities within the wider organisation.

If you are an accomplished retail leader looking for your next career-defining opportunity with an internationally recognised luxury fashion house, we would love to hear from you.