Store Manager - Chatswood Chase

LVMH; Australia; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Monthly commissions

Annual bonus

Staff discount

Referral incentives

Extra leave

Employee assistance program

Job summary

LOEWE Chatswood Chase are seeking an experienced full-time Store Manager to lead the team at our new LOEWE boutique. Reporting directly to the Retail Manager ANZ, you will drive store performance, recruit, onboard, coach and develop the staff while delivering exceptional client experiences.

The role requires 3+ years of luxury retail leadership in footwear or apparel, a proven track record of hitting sales targets, excellence in coaching, and a passion for building high-value client

Qualifications

• 3+ years of luxury retail leadership experience.
• Proven ability to drive sales targets and commercial outcomes.
• Strong coaching, mentoring, and interpersonal skills.
• Expertise in cultivating high-value client relationships.
• Commitment to inventory control, visual merchandising, and store administration.

Responsibilities

• Providing strong leadership to the store team, including recruitment, onboarding, coaching, training, and performance management.
• Overseeing all aspects of store management, from housekeeping and inventory control to visual merchandising and operational compliance.
• Driving CRM through effective management of the customer database and clienteling initiatives.
• Identifying and implementing strategies to enhance the customer experience and drive higher conversion and sales targets.
• Ensuring effective two-way communication to keep the team engaged, knowledgeable, and aligned with brand standards.

Skills

Retail leadership

Sales targets

Coaching & mentoring

Client relationships

Brand standards

Job description

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.

Job responsabilities

About You:

We are seeking an experiencedfull-time Store Manager to lead the team at our new LOEWE - Chatswood Chase boutique.

Reporting directly to the Retail Manager ANZ, your key responsibilities include:

• Providing strong leadership to the store team, including recruitment, onboarding, coaching, training, and performance management.
• Overseeing all aspects of store management, from housekeeping and inventory control to visual merchandising and operational compliance.
• Driving CRM through effective management of the customer database and clienteling initiatives.
• Identifying and implementing strategies to enhance the customer experience and drive higher conversion and sales targets.
• Ensuring effective two-way communication to keep the team engaged, knowledgeable, and aligned with brand standards.

Profile

Skills and Experience:

• 3+ years of retail leadership experience in luxury retail, footwear, or apparel (Ready-to-Wear and accessories preferred).
• Proven track record of driving commercial outcomes and meeting sales targets.
• Demonstrated ability to coach, mentor, and develop talent through exceptional communication and interpersonal skills.
• Expertise in cultivating high-value client relationships and leveraging advanced relationship-management strategies.
• Commitment to operational excellence spanning inventory control, visual merchandising, and store administration.

Additional information

What We Offer:

• Attractive remuneration package inclusive of potential monthly commissions and annual bonus incentives
• Generous staff discount available across LVMH Fashion Group (subject to eligibility criteria)
• Employee Referral Incentives and programs available
• Extra additional leave entitlements and well-being initiatives including study leave etc.
• LVMH Heart Fund: 24/7 Access to confidential Employee Assistance Program
• Grow your career with us! - Explore exciting career development opportunities at LOEWE and within the LVMH Group.

Salary range: AUD$80,000 - AUD$100,000

Please note that only shortlisted applicants will be contacted.