Senior Client Advisor

Loewe; Willoughby; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Monthly commissions

Annual bonus

Staff discount

Employee Referral incentives

Extra leave entitlements

Employee Assistance Program

Career development opportunities

Job summary

LOEWE Australia in Sydney seeks a Senior Client Advisor to drive commercial success, elevate the boutique’s client experience, and grow your career within the LVMH Group. You will leverage luxury leather goods expertise, lead client relations, and contribute to achieving store targets through proactive clienteling and cross-selling.

Ideal candidates have 3+ years in luxury retail, a track record of exceeding KPIs, and exceptional service. Mandarin is an advantage but not required.

Qualifications

• Minimum 3+ years of luxury retail experience specializing in sales, client aftercare, and elevated service.
• Results-driven self-starter with a track record of exceeding sales targets and KPIs.
• Deep expertise in luxury leather goods and handbags, skilled at maximizing ATV through strategic cross-selling.
• Exceptional clienteling acumen with a proven High-Net-Worth portfolio.
• Operational agility spanning front-of-house leadership and inventory control.
• Mandarin proficiency strongly preferred but not essential.
• Achieve individual and store objectives.
• Highlight our product categories through your product knowledge and storytelling.

Job description

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.

Senior Client Advisor

We are seeking an exceptional Senior Client Advisor to drive commercial success, elevate our boutique's client experience, and grow your career with us.

About you

• Minimum 3+ years of luxury retail experience specializing in sales, client aftercare, and elevated service.
• Results-driven self-starter with a track record of exceeding sales targets and KPIs.
• Deep expertise in luxury leather goods and handbags, skilled at maximizing ATV through strategic cross-selling.
• Exceptional clienteling acumen with a proven High-Net-Worth portfolio.
• Operational agility spanning front-of-house leadership and inventory control.
• Mandarin proficiency strongly preferred but not essential.
• Achieve individual and store objectives.
• Highlight our product categories through your product knowledge and storytelling.

What you can look forward to

• Attractive remuneration package inclusive of potential monthly commissions and annual bonus incentives
• Generous staff discount available across LVMH Fashion Group (subject to eligibility criteria)
• Employee Referral Incentives and programs available
• Extra additional leave entitlements and well-being initiatives including study leave etc.
• LVMH Heart Fund: 24/7 Access to confidential Employee Assistance Program
• Grow your career with us! - Explore exciting career development opportunities at LOEWE and within the LVMH Group.

Please note that only shortlisted applicants will be contacted.