Luxury Retail Sales Associate - Client Relationships

Richemont; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Chloé at Sydney boutique, Richemont, is seeking a Sales Associate to warmly welcome guests, act as a trusted advisor, and deliver a seamless, high-touch shopping experience.

Ideal candidates bring luxury retail experience, strong communication, and a passion for exceeding targets. You will collaborate with the team to maintain a luxurious store environment and drive sales across channels.

Qualifications

• Experience in luxury retail with a proven sales track record.
• Strong teamwork and communication abilities.
• Passion for exceeding targets and clienteling techniques.

Responsibilities

• Cultivate relationships with clients through personalised service and proactive communication.
• Identify high-potential clients, drive sales, and retain clientele.
• Manage client appointments and follow up inquiries for exceptional service.
• Serve as brand ambassador across all channels and master omnichannel tools.
• Maintain visual merchandising standards and brand guidelines in-store.
• Support inventory, loss prevention and daily store operations.

Skills

Luxury retail

Communication

Interpersonal skills

CRM / clienteling

Customer service

Operational excellence

Sales targets

Job description

Chloé at Sydney boutique, Richemont, is seeking a Sales Associate to warmly welcome guests, act as a trusted advisor, and deliver a seamless, high-touch shopping experience.

Ideal candidates bring luxury retail experience, strong communication, and a passion for exceeding targets. You will collaborate with the team to maintain a luxurious store environment and drive sales across channels.