Chloe Part-Time Sales Associate

Richemont; Sydney; On-site; AUD 34,000 - 48,000; Part time

Job summary

Richemont's Chloé Sydney boutique is seeking a part-time Sales Associate to embody the brand and deliver an exceptional shopping experience. You will welcome guests, advise on products, and contribute to sales productivity within your scheduled hours.

As a luxury retail professional, you will cultivate client relationships, utilise CRMs, and work collaboratively with the team to maintain an inviting store environment and achieve boutique goals.

Qualifications

• Experience in luxury retail with a proven track record.
• Excellent communication and interpersonal skills.
• Results-oriented with a passion for exceeding targets.
• Deep understanding of CRM strategies and clientelling techniques.
• Strong team player with excellent collaboration.

Responsibilities

• Cultivate and maintain strong relationships with Chloé clients through personalized service.
• Utilize CRM tools to engage and retain high-potential clients and drive sales.
• Manage client appointments and follow up on inquiries for exceptional satisfaction.
• Serve as a brand ambassador with expert knowledge across channels.
• Support store operations, inventory management and loss prevention per Richemont policies.

Skills

Luxury retail experience

Sales driven

CRM / clienteling

Communication skills

Team player

Tools

CRM tools

Job description

Embrace the free-spirited femininity of Chlo\u00e9 in our new Sydney boutique! We\'re seeking a Part-Time Sales Associate to embody our brand and create a truly exceptional shopping destination.

HOW WILL YOU MAKE AN IMPACT?

A Chlo\u00e9 Sales Associate is an ambassador of the Maison, who actively welcomes every guest into the Chlo\u00e9 family. Your role is to act as a trusted advisor and a reliable team player that thrives to provide the most seamless client experience whilst delivering sales productivity within your scheduled hours.

Client Relationship Management:

• Cultivate and maintain strong, lasting relationships with Chlo\u00e9 clients through personalized service and proactive communication.


• Utilise CRM tools and strategies to identify, engage, and retain high-potential clients, driving sales and achieving targets.


• Proactively manage client appointments and follow up on inquiries to ensure exceptional customer satisfaction.


• Serve as a brand ambassador, demonstrating expert knowledge of Chlo\u00e9 products and services across all channels.


• Drive sales by mastering omnichannel tools and providing seamless customer experiences.


• Actively participate in training and commercial activities, supporting the team in achieving boutique and individual goals.

Operational Excellence:

• Maintain a luxurious and inviting store environment, adhering to visual merchandising standards and brand guidelines.


• Ensure efficient after-s\u00e1les processes, proactively addressing client concerns and resolving issues promptly.


• Support the management team in daily operations, including inventory management, loss prevention, and compliance with Richemont policies.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• An experienced Sales Associate / Stylist with a proven track record in luxury retail.


• A strong team player with excellent communication and interpersonal skills.


• A results-oriented individual with a passion for exceeding targets.


• Deep understanding of CRM strategies and clientelling techniques.


• An individual committed to providing exceptional customer service and building lasting relationships.


• Strong operational skills and attention to detail.

HOW DO WE KEEP YOU SMILING?

As a significant member of the Chlo\u00e9 community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

• We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers:


• Initial screening call with Richemont Talent Team