Luxury Retail Operations Coordinator – Brisbane

Tiffany & Co.; Brisbane; Presencial; AUD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Descripción de la vacante

Tiffany & Co. Brisbane is seeking an Operations Coordinator to oversee Back of House activities, including Merchandising coordination and Client Services support. You will ensure service orders are completed on time and customer inquiries are resolved with Tiffany standards.

Reporting to the Operations Team Manager, the role requires strong stock control, service orientation, and the ability to manage multiple tasks while meeting deadlines. Evening/weekend availability is required.

Formación

• 1-2 years retail stock management/inventory control experience, preferably within jewelry.
• Problem solving ability.
• Strong customer service ethics.
• Excellent communication skills - verbal and written.
• Solid attention to detail and problem-solving capabilities.
• Strong interpersonal skills.
• Proven multi-tasking experience with an ability to meet deadlines.
• Advanced MS Word/ Excel skills; familiarity with MIPS.

Responsabilidades

• Ensure all repair and service orders are managed and completed in a timely manner following Tiffany & Co. process guidelines.
• Respond to all customer inquiries via phone, email or in person in a timely and high-quality manner.
• Apply consultative selling and product knowledge to develop lasting client relationships.
• Provide high-quality customer follow-up to support client relationships.

Conocimientos

Stock management

Customer service

Communication

Attention to detail

Multi-tasking

Herramientas

MS Word

Excel

MIPS

Descripción del empleo

Tiffany & Co. Brisbane is seeking an Operations Coordinator to oversee Back of House activities, including Merchandising coordination and Client Services support. You will ensure service orders are completed on time and customer inquiries are resolved with Tiffany standards.

Reporting to the Operations Team Manager, the role requires strong stock control, service orientation, and the ability to manage multiple tasks while meeting deadlines. Evening/weekend availability is required.