Luxury Hotel Operations Leader | Guest Experience & Growth

Work Initiatives; Brisbane; Vor Ort; AUD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Marriott benefits

Zusammenfassung

W Hotels Brisbane is seeking an experienced Hotel Manager to lead operations as part of the Senior Leadership Team. You will oversee Rooms, Engineering, Housekeeping, Beverage & Food, and Spa while driving commercial performance and guest satisfaction.

Reporting to the General Manager, you will build high-performing teams, manage budgets, and ensure brand standards and risk controls are rigorously applied across the property.

Qualifikationen

• Significant senior leadership experience in luxury or lifestyle hotels.
• Strong understanding of Rooms, Beverage & Food and hotel operations.
• Proven track record managing budgets and profitability.
• Excellent leadership, communication and stakeholder management.

Aufgaben

• Drive operational excellence across all hotel areas.
• Lead, coach and develop talent.
• Deliver strong financial performance through revenue, labour and cost control.
• Champion guest satisfaction and luxury service standards.
• Create an engaging, inclusive, high-performing culture aligned with brand values.
• Identify opportunities for innovation, operational improvement and growth.
• Ensure health, safety and regulatory compliance; lead during emergencies.

Kenntnisse

Senior leadership

Hotel operations

Budget management

Stakeholder management

People development

Data analysis

Communication

Jobbeschreibung

W Hotels Brisbane is seeking an experienced Hotel Manager to lead operations as part of the Senior Leadership Team. You will oversee Rooms, Engineering, Housekeeping, Beverage & Food, and Spa while driving commercial performance and guest satisfaction.

Reporting to the General Manager, you will build high-performing teams, manage budgets, and ensure brand standards and risk controls are rigorously applied across the property.