Premium Guest Arrival Concierge - Driveway

Crown Resorts; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Crown Sydney is seeking a Guest Arrival Attendant (Doorperson) to warmly welcome guests and manage the hotel driveway with a premium service mindset. This full-time role supports Bell Services and Valet teams to ensure seamless arrivals and departures for guests at our luxury hotel.

Ideal candidates have high-end customer service experience, strong communication skills, and the ability to stay calm under pressure in a fast-paced luxury environment.

Qualifications

• Customer service experience preferred.
• Strong communication skills required.
• Ability to stay calm under pressure in a fast-paced setting.

Responsibilities

• Welcome guests at the entrance and assist with premium service.
• Manage hotel driveway to ensure smooth arrivals and departures.
• Support Bell Services/Valet teams to deliver seamless guest experiences.

Skills

Customer service

Communication

Composure under pressure

Professionalism

Job description

Crown Sydney is seeking a Guest Arrival Attendant (Doorperson) to warmly welcome guests and manage the hotel driveway with a premium service mindset. This full-time role supports Bell Services and Valet teams to ensure seamless arrivals and departures for guests at our luxury hotel.

Ideal candidates have high-end customer service experience, strong communication skills, and the ability to stay calm under pressure in a fast-paced luxury environment.