Luxury Front Office Duty Manager - Lead Guest Experience

SkyCity Adelaide; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Fully laundered uniforms

Free employee meals

Subsidised car parking

Discounts across outlets

Employee recognition programmes

Professional development opportunities

Job summary

SkyCity Adelaide is seeking a Front Office Duty Manager to join our vibrant team in a luxury hotel setting. Reporting to the Front Office Manager, you will oversee daily operations, enhance guest experiences, and coach your team to deliver exceptional service.

The ideal candidate has strong Front Office knowledge, previous management experience, and the ability to foster a performance-driven culture. You'll enjoy benefits such as fully laundered uniforms, free meals, and opportunities for

Qualifications

• Strong knowledge of Front Office operations and Opera PMS.
• Previous management experience in hospitality.
• High attention to detail with superb organisational skills.
• Immaculate presentation and outstanding communication.

Responsibilities

• Oversee daily Front Office functions to maximise productivity.
• Coach colleagues in line with the brand pillars.
• Respond to guest concerns promptly.
• Foster collaboration between departments.

Skills

Front Office operations

Opera PMS

Team culture building

Attention to detail

Verbal communication

Written communication

Job description

SkyCity Adelaide is seeking a Front Office Duty Manager to join our vibrant team in a luxury hotel setting. Reporting to the Front Office Manager, you will oversee daily operations, enhance guest experiences, and coach your team to deliver exceptional service.

The ideal candidate has strong Front Office knowledge, previous management experience, and the ability to foster a performance-driven culture. You'll enjoy benefits such as fully laundered uniforms, free meals, and opportunities for