Luxury F&B Supervisor - Conference & Events

Crystalbrook Byron; Byron Bay; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

50% F&B discount across Crystalbrook

$99 room rates

Parental Leave & lifestyle benefits

Sustainability focus

Internal mobility program

Job summary

Crystalbrook Byron is seeking a capable Food & Beverage Supervisor for Conference & Events. You will lead a passionate hotel team, co-ordinate conference experiences, and ensure delivery of exceptional guest experiences.

The role also involves supervision in the Forest restaurant when conferencing isn’t required. You will manage premium service, coach staff, and respond to guest requests with professionalism.

Qualifications

• Premium restaurant/hospitality experience in a premium environment.
• Experience supervising conference, events or bar teams.
• Strong service standards and passion for hospitality.
• Excellent attention to detail and guest care.
• Knowledge of sequence of service and product knowledge.
• Willingness to work across weekends, evenings and public holidays.
• NSW RSA certification is essential.

Responsibilities

• Lead the team in conference and events service.
• Provide warm, genuine guest interactions ensuring a high level of service.
• Coach and develop Food & Beverage guides on the floor.
• Collaborate with the Restaurant Manager to deliver exceptional events.
• Handle ad-hoc tasks while maintaining high standards of service.

Skills

Premium hospitality

Conference experience

Restaurant supervision

Customer service

Team leadership

Attention to detail

Sequence of service

Weekend/holiday availability

NSW RSA essential

Job description

Crystalbrook Byron is seeking a capable Food & Beverage Supervisor for Conference & Events. You will lead a passionate hotel team, co-ordinate conference experiences, and ensure delivery of exceptional guest experiences.

The role also involves supervision in the Forest restaurant when conferencing isn’t required. You will manage premium service, coach staff, and respond to guest requests with professionalism.