Luxury F&B Supervisor – Conference & Events

Crystalbrook-Collection; Byron Bay; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

50% F&B discount across Crystalbrook餐?

Room rates and friends & family rates

Enhanced parental Leave

Sustainability initiatives

Internal mobility program

Online learning and training

Career development pathways

Collaborative culture

Regular service recognition

Job summary

Crystalbrook Byron is seeking a Food & Beverage Supervisor for Conference & Events to lead a passionate hotel team and deliver memorable conference experiences for guests. You will also supervise the Forest restaurant when conferencing is not required, reporting to the Restaurant Manager, and contribute to premium service standards.

Your role centers on team leadership, guest engagement, and coaching for on-theme service excellence across shifts, including weekends and holidays.

Qualifications

• Experience in premium restaurant environments.
• Supervisory experience in restaurant, conference or bar.
• Passion for hospitality and high quality service.
• Attention to detail and guest focus.
• Knowledge of sequence of service and products.
• Willingness to take on ad-hoc duties.
• Ability to prioritise in a fast-paced environment.
• Friendly and confident communication skills.
• NSW RSA essential.
• Available for weekends, evenings and public holidays.
• Minimum 6 months commitment.

Responsibilities

• Create an outstanding employment experience for the Food and Beverage Collaborators.
• Provide warm and genuine conference and service experiences.
• Anticipate and respond to tricky requests and concerns in a professional manner and coach your team.
• Offer on-the-job coaching and training to the Food & Drink guides.

Skills

Premium restaurant experience

Supervisory experience

Hospitality passion

Attention to detail

Sequence of service knowledge

Ad-hoc duties

Prioritisation in fast-paced env

Communication skills

NSW RSA

Flexible shifts

6 months commitment

Job description

Crystalbrook Byron is seeking a Food & Beverage Supervisor for Conference & Events to lead a passionate hotel team and deliver memorable conference experiences for guests. You will also supervise the Forest restaurant when conferencing is not required, reporting to the Restaurant Manager, and contribute to premium service standards.

Your role centers on team leadership, guest engagement, and coaching for on-theme service excellence across shifts, including weekends and holidays.