Luxury F&B Duty Manager - Lead Premier Guest Experiences

Hannah St Hotel; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Hannah St Hotel in Melbourne seeks a Food & Beverage Duty Manager to lead daily operations across multiple luxury outlets. You will guide service delivery, coach high-performing teams and ensure guest experiences meet the hotel’s premium standards.

You will collaborate with the F&B leadership team to maintain operational excellence, manage rostering and ensure food safety, liquor compliance and WHS across venues.

Qualifications

• Leadership experience in a hotel, restaurant or premium hospitality environment.
• Strong knowledge of food and beverage operations.
• Proven ability to lead and develop diverse teams.
• Exceptional communication and guest engagement skills.
• Ability to remain calm and effective in a fast-paced environment.
• Current RSA certification.
• Flexible roster availability including evenings and weekends.

Responsibilities

• Lead daily F&B operations across multiple hotel outlets and drive guest experiences.
• Coach and mentor team members to uphold luxury service standards.
• Assist with rostering, labour management and planning.
• Ensure compliance with food safety, liquor licensing and WHS.
• Address guest feedback promptly and professionally.
• Collaborate with kitchen and other departments to deliver seamless guest experiences.

Skills

Leadership

F&B operations

People development

Guest engagement

Calm under pressure

RSA certified

Roster flexibility

Premium hospitality

Job description

Hannah St Hotel in Melbourne seeks a Food & Beverage Duty Manager to lead daily operations across multiple luxury outlets. You will guide service delivery, coach high-performing teams and ensure guest experiences meet the hotel’s premium standards.

You will collaborate with the F&B leadership team to maintain operational excellence, manage rostering and ensure food safety, liquor compliance and WHS across venues.