Lux Spa Host: Part-Time Reception & Guest Service

Crown Resorts Limited; Western Australia; In loco; AUD 34.000 - 44.000; Part-time

Descrizione del lavoro

Crown Spa, located within Crown Perth, is seeking a Part-time Spa Host to manage spa reception operations and deliver exceptional service. You will stay up-to-date on spa offerings and retail products, assist guests with inquiries, reservations and admin tasks, while upholding a 5-star reception standard.

The role emphasizes strong MS Office use, team collaboration, and flexible availability across seven days, with a focus on maintaining premium guest experiences in a luxury setting.

Competenze

• Strong administration experience and MS Office proficiency.
• Customer service standards with an improvement mindset.
• High level of accuracy and attention to detail.
• Ability to work in a team environment.
• Flexible availability across 7 days a week.
• Previous experience in a day spa reception.
• Understanding of 5-star customer service.
• Knowledge or interest in Spa, Beauty and Wellbeing industry.
• Beauty or Hair qualifications are desirable.

Mansioni

• Ensure smooth and effective operations of the Spa reception area.
• Maintain up-to-date knowledge of all spa offerings and retail products.
• Be the first point of contact for clients and deliver exceptional service.
• Assist guests with inquiries, make reservations and provide admin support.
• Maintain the reception to a 5-star standard.

Conoscenze

Administration experience

MS Office

Customer service

Attention to detail

Team player

Flexible schedule

Spa reception experience

5-star service

Spa/Beauty industry knowledge

Formazione

Beauty or Hair qualifications (desirable)

Strumenti

Microsoft Word

Descrizione del lavoro

Crown Spa, located within Crown Perth, is seeking a Part-time Spa Host to manage spa reception operations and deliver exceptional service. You will stay up-to-date on spa offerings and retail products, assist guests with inquiries, reservations and admin tasks, while upholding a 5-star reception standard.

The role emphasizes strong MS Office use, team collaboration, and flexible availability across seven days, with a focus on maintaining premium guest experiences in a luxury setting.