Lux Residential Doorperson & Concierge - VIP Service

Crown Resorts; Sydney; Vor Ort; AUD 33.000 - 47.000; Vollzeit

Benefits dieser Stelle

Competitive hourly rate

Staff meals on-site

Accommodation discounts

Uniform provided

Recognition program

Diversity committees

Health & wellbeing discounts

Zusammenfassung

Crown Sydney is seeking a Residential Doorperson to join the Crown Residences at One Barangaroo, delivering premium arrival and departure service for residents and guests. You will coordinate luggage handling, vehicle movement and driveway management in a luxury setting.

The role requires flexibility across a rotating roster from 7 am to 11:30 pm, with day, evening and weekend shifts. Experience in luxury hospitality and strong communication are essential.

Qualifikationen

• Demonstrated experience in a guest-facing role within a hotel, hospitality or residential environment.
• A full, unrestricted NSW drivers licence
• Ability to provide superior service and uphold expectations within a luxury environment
• Strong ability to multi-task and remain composed in high-pressure environments with VIP guests
• Excellent communication and time management experience; able to manage multiple channels of communication and technology
• Understanding of Residential or Hotel PMS, such as MYBOS or OPERA is advantageous

Aufgaben

• Delivering personalised and professional service experiences to residents and their guests, ensuring a warm and engaging presence on the driveway
• Executing core arrival and departure services, including luggage handling, vehicle coordination and driveway management
• Coordinating the accurate and timely delivery of resident items, including newspapers and special requests
• Assisting the Residential Concierge team to deliver smooth and effective day-to-day operations
• Promptly responding to individual resident and guest needs
• Liaising with other departments across the hotel such as Bell Services, Front Office, Crown Spa and Events (when required) to ensure successful delivery of daily operational requirements
• Offering expertise of residential services, building facilities and relevant precinct offers for residents and guests

Kenntnisse

Guest-facing service

Time management

Communication skills

Multitasking under pressure

Luxury hospitality awareness

Tools

MYBOS

OPERA

Jobbeschreibung

Crown Sydney is seeking a Residential Doorperson to join the Crown Residences at One Barangaroo, delivering premium arrival and departure service for residents and guests. You will coordinate luggage handling, vehicle movement and driveway management in a luxury setting.

The role requires flexibility across a rotating roster from 7 am to 11:30 pm, with day, evening and weekend shifts. Experience in luxury hospitality and strong communication are essential.