Luxury Doorperson & Guest Arrival Concierge

Crown Resorts Limited; Sydney; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Uniform provided

Staff meals

Discounts across Crown hotels

Training & development

Job summary

Crown Sydney is seeking enthusiastic, service-driven individuals to join our team as a Doorperson, delivering a seamless arrival experience for guests at one of Sydney's most luxurious hotels. Working at the hotel entrance, you’ll help manage driveway flow, assist with luggage and vehicles, and welcome guests with warmth, professionalism and attention to detail.

This role supports our Bell Services and Valet teams, with opportunities for both Part-Time and Full-Time arrangements.

Qualifications

• Valid NSW driver's licence is required.
• Ability to drive a range of vehicles (automatic/manual).
• Willingness to work across a 24/7 rotating roster.
• Working Holiday Visa holders are encouraged to apply.
• Experience in luxury hotel or high-volume guest-facing roles is beneficial.

Responsibilities

• Manage driveway traffic flow to ensure safe, efficient arrivals and departures.
• Assist Bell Services and Valet teams with guest arrivals, luggage, and vehicle coordination.
• Deliver exceptional, discreet service to all guests, including VIPs.
• Multitask calmly during peak periods and high guest volume.
• Maintain local product knowledge to answer guest questions and provide directions.

Job description

Crown Sydney is seeking enthusiastic, service-driven individuals to join our team as a Doorperson, delivering a seamless arrival experience for guests at one of Sydney's most luxurious hotels. Working at the hotel entrance, you’ll help manage driveway flow, assist with luggage and vehicles, and welcome guests with warmth, professionalism and attention to detail.

This role supports our Bell Services and Valet teams, with opportunities for both Part-Time and Full-Time arrangements.