Overnight Concierge - Full time OR Casual, Luxury Residential Apartments

Stedmans Hospitality; Sydney; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Uniform provided

Training & development

6-star resident experience

Job summary

Stedmans Hospitality is seeking an Overnight Concierge for One Sydney Harbour and One Circular Quay, Sydney, to deliver 24/7 concierge, lifestyle, and mail services in a luxury residential setting.

Role involves coordinating resident moves, using cutting-edge building management software, and ensuring a seamless resident experience with high-end service standards. Casual or full-time options offered for strong candidates.

Qualifications

• Experience in reception / administration / corporate boardrooms / 5 star hotels / guest services.
• High level of computer and administration skills.
• Ability to elevate resident experiences by anticipating needs and building relationships.

Responsibilities

• Coordinate residents moving in and out of our building.
• Operate with our building management program to support residents and operations.
• Monitor CCTV and alert the right parties to any security concerns.
• Collaborate with the Concierge department to provide seamless service.
• Be the go-to person for tenant inquiries and building issues.
• Greet owners, residents and visitors with proactive enthusiasm and guide them to local services.

Skills

Reception experience

Administration skills

Guest services

Tools

Building management software

Job description

Overnight Concierge - Full time OR Casual, Luxury Residential Apartments

Residential Concierge - One Sydney Harbour and One Circular Quay

Please note – we are open to looking at casuals, permanent part-time roles or the opportunity to transition to a full time role for strong candidates

Stedmans Hospitality invites you to join our customer service team at One Sydney Harbour, Australia’s newest waterfront residential development in Barangaroo. With 37 years of leadership in Concierge Services, we’re seeking exceptional individuals to deliver 24/7 Concierge, Lifestyle, and Mail Concierge support. Set on the Sydney CBD waterfront, One Sydney Harbour offers a unique environment where you’ll play a key role in providing a truly 6-star resident experience.

We are also launching a brand new luxury residential site at One Circular Quay and taking applications for our brand new, 6 start building!

What’s in it for you?

Immerse yourself in outstanding working conditions, complemented by ongoing training and development that will keep you at the top of your game.

Working in a luxury, beautiful and high end environment

Professional development in a luxury/high net worth/5 star job

Enjoy the perks of a professional, stylish uniform

What we're looking for in you:

Experience in reception / administration / corporate boardrooms / 5 star hotels / guest services

We are looking for customer-facing, customer focused professionals

High level of computer and administration skills

Ability to elevate resident experiences by anticipating needs, building meaningful relationships, and staying ahead of industry trends and local attractions.

Impeccable presentation and grooming required

Your role:

Coordinate residents moving in and out of our dazzling building.

Show off your administrative prowess by working with our cutting-edge building management program.

Keep a watchful eye on CCTV, alerting the right parties to any potential excitement.

Collaborate with our entire Concierge department to provide a seamless service to our residents.

Be the go-to person for tenant inquiries and building issues.

Greet owners, residents, and visitors with proactive enthusiasm.

Guide residents to the plethora of services within the precinct and the surrounding areas, ensuring a lifestyle that's nothing short of seamless.

Hours:

We are primarily looking for staff members who are happy to work an overnight shift, including being paid at the higher loading. There are limited opportunities for day time (morning or afternoon shifts) as well.

We are also open to either casual or full time opportunities!