Lux Pool & Gym Attendant — Elevate Guest Experience

The Ritz-Carlton; Melbourne; On-site; AUD 32,000 - 43,000; Full time

Benefits offered by this job

Complimentary meals

Training resources

Employee referrals

Birthday day off

Recognition events

Employee discounts

Travel discounts

Wellbeing support

Meal discounts

Job summary

The Ritz-Carlton Melbourne is seeking a Pool & Gym Area Attendant. You will explain facilities, exceed guest expectations, greet guests professionally, and supervise pool and gym areas to ensure safety rules are followed.

You will maintain cleanliness, replenish towels, report maintenance issues, assist with opening/closing duties, and provide information about facility rules and services. Australia work rights required; hourly rate of 26.70 AUD applies.

Qualifications

• Working rights in Australia.

Responsibilities

• Explain facilities available and exceed guests' expectations.
• Handle guest queries and requests effectively.
• Supervise pool and gym areas to ensure safety rules are followed.
• Greet and assist guests in a friendly and professional manner.
• Monitor pool conditions and report safety hazards.
• Maintain cleanliness of pool, locker rooms, and gym areas.
• Replenish towels and amenities in pool, locker rooms, and gym areas.
• Provide basic information about facility rules, schedules, and services.
• Report maintenance issues or damaged equipment to management.
• Assist with opening and closing duties of the facilities.

Job description

Join Our Ladies & Gentlemen - Pool & Gym Area Attendant

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Pool and Gym Attendant, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

Position Summary:

Join our Ladies and Gentlemen in serving our guests by explaining the facilities available and exceeding their expectations.

Ensure guest queries and requests are handled effectively, creating memorable experiences.

Supervise the pool and gym areas to ensure safety rules are followed.

Greet and assist guests in a friendly and professional manner.

Monitor pool conditions and report any safety hazards.

Ensure gym equipment is clean, organized, and in good working condition.

Maintain cleanliness of the pool, locker rooms, and gym areas.

Replenish towels and amenities in the pool, locker rooms, and gym areas.

Provide basic information about facility rules, schedules, and services.

Report maintenance issues or damaged equipment to management.

Assist with opening and closing duties of the facilities.

About You:

Working rights in Australia

Enthusiastic to escalate your career

Self-motivated, driven and energized in a fast-paced environment

Armed with smart solutions and a can-do attitude

In addition to an hourly rate of $26.70 Per Hour, you will also receive the following benefits.

Enjoy complimentary meals every day in our Employee Dining Room.

You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.

Earn more when you successfully refer a new employee. (Terms & Conditions apply)

Birthday Perks: enjoy your special day with a paid day off

We celebrate your success through awards and recognition events.

Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.

Opportunities to participate in a vibrant calendar of fun, associate-focused events.

Dedicated appreciation events to honour your career milestones with the company.

Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.

24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.

Receive 20% off in all food and beverage outlets within Marriott properties.

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation.

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