Human Resources Coordinator

The Ritz-Carlton; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Complimentary meals on duty

Dry cleaning of work attire

Employee Assistance Program

Employee Referral Incentive Program

Marriott discounts

Job summary

The Ritz-Carlton Melbourne is looking for a Human Resources Coordinator to support the HR team across recruitment, onboarding, payroll and employee engagement. You will handle sensitive information with discretion and contribute to a culture of excellence.

Reporting to the Director of Human Resources, you will build strong relationships, manage HR systems and coordinate initiatives to enhance the employee experience for our Ladies and Gentlemen.

Qualifications

• Previous Human Resources, Administration or Hospitality experience.
• Strong organisational skills and exceptional attention to detail.
• Excellent interpersonal and communication skills.
• Ability to manage sensitive information with discretion and professionalism.
• Strong Microsoft Office skills and confidence with HR systems.
• Knowledge of Australian employment legislation is desirable.
• A positive attitude and commitment to delivering exceptional service.
• Full working rights within Australia.

Responsibilities

• Support HR administration across the employee lifecycle.
• Coordinate recruitment activities, candidate management and onboarding.
• Facilitate New Ladies and Gentlemen Orientation and onboarding programs.
• Maintain employee records and HR systems with confidentiality.
• Support payroll administration and employee data management.
• Assist leaders and associates with HR enquiries, policies and procedures.
• Coordinate TakeCare wellbeing initiatives, recognition and engagement programs.
• Assist with talent reviews and succession planning support.
• Support compliance audits and employment documentation processes.
• Represent The Ritz-Carlton Melbourne at hospitality schools, networking events and career fairs.
• Contribute to HR projects and continuous improvement initiatives.

Skills

People skills

Communication

Attention to detail

Discretion

Organisational skills

Tools

Microsoft Office

HR systems

Job description

At The Ritz-Carlton, our Ladies and Gentlemen are the heart of everything we do.

As a Human Resources Coordinator, you will play a key role in creating an exceptional employee experience that empowers our people to deliver legendary service every day. Working across recruitment, onboarding, employee engagement, HR operations, payroll administration and people support, you will help shape a workplace culture built on excellence, care and respect.

Joining The Ritz-Carlton, Melbourne means becoming part of a globally admired luxury brand where your career development, wellbeing and success truly matter.

About the Role:

Reporting to the Director of Human Resources, you will support the day-to-day operations of the HR Department while helping deliver people initiatives that elevate the experience of our Ladies and Gentlemen.

You will be a trusted and approachable HR professional who thrives in a fast-paced environment, enjoys building relationships and is passionate about creating meaningful employee experiences.

Key Responsibilities:

• Support all aspects of HR administration throughout the employee lifecycle.
• Coordinate recruitment activities, candidate management, and onboarding processes.
• Facilitate elements of New Ladies and Gentlemen Orientation and onboarding programs.
• Maintain employee records and HR systems with accuracy and confidentiality.
• Support payroll administration and employee data management.
• Assist leaders and associates with HR enquiries, policies, and procedures.
• Coordinate TakeCare wellbeing initiatives, recognition activities, and engagement programs.
• Assist with talent reviews, and succession planning support.
• Support compliance audits and employment documentation processes.
• Represent The Ritz-Carlton Melbourne at hospitality schools, networking events, and career fairs.
• Contribute to HR projects and continuous improvement initiatives.

About You:

You are passionate about people and culture and genuinely enjoy helping others succeed.

You will bring:

• Previous Human Resources, Administration or Hospitality experience.
• Strong organisational skills and exceptional attention to detail.
• Excellent interpersonal and communication skills.
• Ability to manage sensitive information with discretion and professionalism.
• Strong Microsoft Office skills and confidence with HR systems.
• Knowledge of Australian employment legislation is desirable.
• A positive attitude and commitment to delivering exceptional service.
• Full working rights within Australia.

Why The Ritz-Carlton, Melbourne?

• Complimentary meals while on duty.
• Dry cleaning of work attire.
• Employee Assistance Program.
• Employee Referral Incentive Program.
• Marriott International accommodation discounts worldwide.
• Food and Beverage discounts across participating Marriott properties.
• Ongoing learning and development opportunities.
• Access to global career pathways within Marriott International.
• Recognition programs that celebrate success and teamwork.
• A culture that genuinely cares for your wellbeing through our TakeCare philosophy.

"At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests."

If you are passionate about people, inspired by The Ritz-Carlton Gold Standards and committed to creating exceptional employee experiences, we invite you to begin your next chapter with The Ritz-Carlton Melbourne.

At The Ritz-Carlton, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.