Food & Beverage Attendant

The Ritz-Carlton; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Employee Dining Room meals

Birthday paid day off

mPerks discounts

Hotel discounts

Job summary

The Ritz-Carlton Melbourne invites you to join our Lobby Lounge as a Food & Beverage Attendant, delivering the legendary service that defines our luxury brand. This versatile role covers in-room dining, lobby lounge and breakfast service with a strong emphasis on guest engagement and refined hospitality.

You thrive in a fast-paced environment, bring barista skills and basic wine knowledge, and enjoy collaborating with kitchen, bar and front-of-house teams to delight guests with thoughtful

Qualifications

• Relevant experience in a similar role.
• Barista skills highly regarded.
• Basic wine knowledge highly regarded.
• Ability to prepare essential cocktails.
• Working rights in Australia.
• Proficient in English and confident in delivering storylines to guest.
• Enthusiastic to upscale your career.
• Self-motivated, driven and energized in a fast-paced environment.
• Armed with smart solutions and a can-do attitude.

Responsibilities

• Greet and engage guests in a friendly, professional manner.
• Take and process food and beverage orders, offer recommendations, and address guest inquiries or concerns.
• Ensure prompt, accurate service with high standards of presentation.
• Monitor inventory, assist with ordering and restocking, and rotate stock to reduce waste and ensure freshness.
• Polish cutlery and other items to maintain cleanliness and quality.
• Collaborate with kitchen, bar, housekeeping, and front-of-house teams to ensure smooth operations.
• Attend staff meetings and training sessions as needed.
• Adhere to all health, safety, and hygiene regulations, and report maintenance or safety issues promptly

Skills

Hospitality experience

Barista skills

Wine knowledge

Cocktail making

English proficiency

Fast-paced environment

Self-motivated

Can-do attitude

Job description

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining our Lobby Lounge team as a Food & Beverage Attendant we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

The Food and Beverage Attendant provide exceptional service across a variety of food and beverage operations including in-room dining, lobby lounge and breakfast service. This versatile role requires a high level of flexibility, attention to detail, and the ability to multitask effectively to ensure a top-notch experience for all guests.

Job Description:

• Greet and engage guests in a friendly, professional manner.
• Take and process food and beverage orders, offer recommendations, and address guest inquiries or concerns.
• Ensure prompt, accurate service with high standards of presentation.
• Monitor inventory, assist with ordering and restocking, and rotate stock to reduce waste and ensure freshness.
• Polish cutlery and other items to maintain cleanliness and quality.
• Collaborate with kitchen, bar, housekeeping, and front-of-house teams to ensure smooth operations.
• Attend staff meetings and training sessions as needed.
• Adhere to all health, safety, and hygiene regulations, and report maintenance or safety issues promptly

About You:

• Relevant experience in a similar role
• Barista skills highly regarded
• Basic wine knowledge highly regarded
• Ability to prepare essential cocktails
• Working rights in Australia
• Proficient in English and confident in delivering storylines to guest
• Enthusiastic to upscale your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude
• Enjoy complimentary meals every day in our Employee Dining Room.

You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.

Earn more when you successfully refer a new employee. (Terms & Conditions apply)

Birthday Perks: enjoy your special day with a paid day off

We celebrate your success through awards and recognition events.

Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.

Opportunities to participate in a vibrant calendar of fun, associate-focused events.

Dedicated appreciation events to honour your career milestones with the company.

Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.

24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.

Receive 20% off in all food and beverage outlets within Marriott properties.

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.