Housekeeping Room Attendant

The Ritz-Carlton; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Staff discounts on food & hotel rooms

Flexible working hours & sabbatical-le

Employee Assistance Program

Employee referral incentives

Job summary

The Ritz-Carlton in Melbourne is seeking a Room Attendant to support our Housekeeping team in delivering exceptional guest experiences. You will contribute to smooth daily operations, turnover of rooms, and maintaining the highest cleanliness standards in a luxury setting.

Working rights in Australia are required. The role emphasizes a proactive, flexible, and customer-focused attitude within a prestigious hotel network offering staff discounts, flexible hours, and comprehensive wellbeing

Qualifications

• Previous experience in housekeeping within luxury properties is advantageous.
• Proficiency in English for effective communication.

Responsibilities

• Assist the Housekeeping team with various operational tasks, contributing to the smooth and efficient running of daily activities.
• Develop a thorough understanding of the luxury hotel and its surroundings to provide exceptional guest service and exceed expectations.
• Efficiently turnover guest rooms, ensuring that timelines and operational needs are consistently met.
• Maintain the highest standards of cleanliness in guest rooms with a keen eye for detail and a focus on high-quality service.
• Ensure that all housekeeping equipment is well-maintained and in good working order.
• Thrive in both independent and team settings, demonstrating flexibility and adaptability.
• Build and nurture relationships with guests, delivering legendary service and maintaining a high standard of attention.

Job description

As one of the esteemed Ladies and Gentlemen of The Ritz-Carlton, you are a key asset in our commitment to exceptional guest service. By joining us as a Room Attendant, you will help us exceed guest expectations and embody the legendary service that defines our luxury brand. A career with The Ritz-Carlton promises integrity, respect, and numerous opportunities for professional growth.

Please Note: Working Rights in Australia are required for this role.

Position Summary

As a Room Attendant, you will support our Housekeeping team with essential operational tasks and ensure the highest standards of cleanliness and guest satisfaction. Your responsibilities will include:

Assist the Housekeeping team with various operational tasks, contributing to the smooth and efficient running of daily activities.

Develop a thorough understanding of the luxury hotel and its surroundings to provide exceptional guest service and exceed expectations.

Efficiently turnover guest rooms, ensuring that timelines and operational needs are consistently met.

Maintain the highest standards of cleanliness in guest rooms with a keen eye for detail and a focus on high-quality service.

Ensure that all housekeeping equipment is well-maintained and in good working order.

Thrive in both independent and team settings, demonstrating flexibility and adaptability.

Build and nurture relationships with guests, delivering legendary service and maintaining a high standard of attention.

About You

Previous experience in housekeeping within luxury properties is advantageous.

Possess Working Rights in Australia.

Embraces challenges

Demonstrate proficiency in English for effective communication.

Show a strong desire to advance your career in housekeeping and hospitality.

Be self-motivated, driven, and energized to thrive in a fast-paced environment.

Bring smart solutions and a positive, can-do attitude to your role

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program

Opportunity to receive Employee Referral Incentives and get paid for working with your friend

Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.