Lux F&B Attendant: Elevate Guest Experience

Hyatt Hotels Corporation; Canberra; Híbrido; AUD 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary employee meals

Training and development opportunities

Laundered uniforms

Complimentary and discount Hyatt stays

Descripción de la vacante

Hyatt Hotels Corporation in Canberra is seeking a Food & Beverage Attendant to support the team in delivering courteous, professional service and maintaining brand standards. You will assist with room setup, beverage and food service, and guest interactions in a fast-paced hotel environment.

The role offers opportunities to develop hospitality skills within an international company and may involve shifts including evenings, weekends, and public holidays.

Formación

• Previous Food & Beverage experience in hotel environment or similar fast-paced environment.
• A valid and current Responsible Service of Alcohol (RSA) certificate.
• Exceptional interpersonal, communication and time management skills.
• Superior customer service skills with the capability of working autonomously and as part of a team.
• Ability to present a positive first impression with a 5-star grooming standard.
• Flexibility to work on a rotating roster, including weekends, public holidays and nights.

Responsabilidades

• Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards.
• Take food and drink orders and deliver to guest room if necessary.
• Bus tables or retrieve trays and/or carts from guest rooms.
• Responsible for food service setup and break down.
• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to guests and internal customers in other departments as appropriate.
• Maintains positive guest and colleague interactions with good working relationships.
• Establishes a rapport with guests maintaining good customer relationships.
• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Have a thorough knowledge and understanding of all Food and Beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
• Works in a supportive and flexible manner with other departments in line with our purpose.

Conocimientos

RSA certificate

Guest service

Teamwork

Descripción del empleo

Hyatt Hotels Corporation in Canberra is seeking a Food & Beverage Attendant to support the team in delivering courteous, professional service and maintaining brand standards. You will assist with room setup, beverage and food service, and guest interactions in a fast-paced hotel environment.

The role offers opportunities to develop hospitality skills within an international company and may involve shifts including evenings, weekends, and public holidays.