Food & Beverage Attendant

Hyatt Regency; Brisbane; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Complimentary accommodation worldwide

Discounted accommodation for Hyatt ass

Headspace membership for Hyatt

Wellbeing leave

Employee Assistance Program

Access to hotel gym facilities

Uniform dry-cleaning service

Job summary

Hyatt Regency Lennons Restaurant in Brisbane is seeking Food & Beverage Attendants to provide attentive, friendly service during breakfast and lunch shifts. You will work in a fast-paced team, learn our beverage and food offerings, upsell where appropriate, and help create memorable guest experiences.

A valid RSA certificate and Australian work rights are required; Hyatt offers accommodation benefits and a supportive, inclusive hospitality environment.

Qualifications

• RSA certificate or ability to obtain within 30 days.
• High grooming standards.
• Previous F&B experience is advantageous.
• Experience with Infrasys is advantageous.
• Legal working rights in Australia.

Responsibilities

• Provide attentive, personalised service and make every guest feel welcome.
• Work efficiently in a busy service environment, supporting the team to deliver a smooth, positive guest experience.
• Respond to guest feedback and resolve concerns where possible, escalating issues when needed.
• Deliver courteous, professional, efficient and flexible service at all times.
• Complete the opening and closing procedures for your outlet and rostered shift.
• Build a strong knowledge of our food, beverage and related services so you can make recommendations, suggest pairings, and identify opportunities to upsell and cross-sell.

Skills

Customer service

Teamwork

Attention to detail

Upselling

Job description

At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, enabling us to design and deliver personal experiences. We believe in the power of belonging — making people feel at home, no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

We’re looking for Food & Beverage Attendants to join the team at Lennons Restaurant and help create memorable guest experiences during our breakfast and lunch services.

Our days start early and move quickly, welcoming guests for breakfast before transitioning into lunch. You’ll enjoy working in a fast-paced environment where teamwork, attention to detail and warm, attentive service make all the difference.

Join Hyatt as we make travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

Responsibilities

• Provide attentive, personalised service and make every guest feel welcome.
• Work efficiently in a busy service environment, supporting the team to deliver a smooth, positive guest experience.
• Respond to guest feedback and resolve concerns where possible, escalating issues when needed.
• Deliver courteous, professional, efficient and flexible service at all times.
• Complete the opening and closing procedures for your outlet and rostered shift.
• Build a strong knowledge of our food, beverage and related services so you can make recommendations, suggest pairings, and identify opportunities to upsell and cross-sell.

Requirements

• Responsible Service of Alcohol Certificate, or the ability to obtain one within 30 days of commencement.
• High standards of grooming and personal presentation.
• Previous Food & Beverage experience is highly regarded.
• Previous experience with Infrasys is highly regarded.
• Legal working rights in Australia.
• Complimentary accommodation at Hyatt properties worldwide.
• Discounted accommodation for associates, friends and family.
• Complimentary Headspace membership for Hyatt associates.
• Wellbeing leave.
• Complimentary Employee Assistance Program.
• Access to hotel gym facilities.
• Uniform dry-cleaning service.

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Respect, Wellbeing, Inclusion and Integrity are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt.