Luxury F&B Attendant — PT & FT, Elevate Guest Experience

InterContinental Hotels & Resorts; Sydney; Sur place; AUD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Global employee room rates

Birthday leave

IHG University training

Meals on duty

Uniform and dry cleaning

Discounted car park

Résumé du poste

InterContinental Sydney Double Bay is hiring a Food & Beverage Attendant to deliver exceptional guest service in a five-star boutique hotel. You will welcome guests, recommend food and drink, take orders, and ensure smooth service across dining areas.

The role requires RSA certification, a passion for personalised luxury experiences, and flexible availability including nights, weekends, and public holidays. Prior luxury-hotel experience is preferred; sponsorship is not offered.

Qualifications

• Full working rights in Australia without restrictions (sponsorship not available).
• Prior experience as a Food and Beverage Attendant at a luxury hotel preferred.
• RSA Certification.
• Passion for providing luxury experiences and personalising guests' stay.
• Ongoing availability to work flexibly including nights, weekends and public holidays.
• Impeccable grooming standards and good personal hygiene.
• Organised approach to handle multiple requests.
• Good communication and writing skills.

Responsabilités

• Deliver great service and create memorable guest experiences.
• Serve food and beverages efficiently and professionally.
• Know the menu and provide recommendations to guests.
• Take orders and process payments accurately.
• Follow food safety, hygiene, and workplace safety standards.
• Restock supplies, glassware, and service equipment as needed.
• Work closely with the kitchen and front-of-house teams.
• Respond promptly to guest requests and enquiries.
• Set up and maintain dining areas to brand standards.
• Assist with events, functions, and special promotions.
• Handle guest feedback professionally and escalate concerns when needed.
• Support your team during busy service periods.

Connaissances

Guest service

Communication skills

Writing skills

Description du poste

InterContinental Sydney Double Bay is hiring a Food & Beverage Attendant to deliver exceptional guest service in a five-star boutique hotel. You will welcome guests, recommend food and drink, take orders, and ensure smooth service across dining areas.

The role requires RSA certification, a passion for personalised luxury experiences, and flexible availability including nights, weekends, and public holidays. Prior luxury-hotel experience is preferred; sponsorship is not offered.