Guest-Centric F&B Attendant - Elevate Dining & Events

Accor Apartments & Realty; Nelly Bay; On-site; AUD 34,000 - 44,000; Full time

Job summary

Accor Apartments & Realty in Australia is seeking a friendly Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will recommend standout dishes and beverages and contribute to memorable events.

The role requires delivering table service, beverage expertise, and coffee crafting skills, with flexibility across mornings, evenings, weekends and holidays. RSA qualification is preferred to operate legally.

Qualifications

• Proven track record in customer service within the hospitality sector.
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued).
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required.
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.
• Passion for engaging with patrons and collaborating within a team of diverse professionals.

Responsibilities

• Create a welcoming atmosphere and turn moments into memories.
• Turn obstacles into opportunities with positive problem-solving.
• Elevate dining with personalised food and beverage suggestions.
• Upselling to enhance guest experiences.
• Proactively source information to increase product knowledge.
• Communicate with guests and colleagues for seamless teamwork.
• Take pride in space, setting up and packing service areas meticulously.

Skills

Customer service

Hospitality protocols

Table service

Beverage expertise

Coffee crafting

Event service

RSA qualification

Team collaboration

Flexibility across shifts

Job description

Accor Apartments & Realty in Australia is seeking a friendly Food & Beverage Attendant to warmly welcome guests and guide them through our culinary offerings. You will recommend standout dishes and beverages and contribute to memorable events.

The role requires delivering table service, beverage expertise, and coffee crafting skills, with flexibility across mornings, evenings, weekends and holidays. RSA qualification is preferred to operate legally.