Logistics Office Manager: Admin & Billing Lead

BELLBIRD BROTHERS PTY LTD; Traralgon; On-site; AUD 77,000 - 94,000; Full time

Job summary

Bellbird Brothers Pty Ltd, based in Traralgon, is seeking an experienced Office Manager to oversee the day-to-day running of the office and support our freight operations. You will supervise administrative staff and ensure smooth handling of customer enquiries, invoicing and staff records.

This permanent, full-time role (38 hours/week) offers a salary of $85,000 per year plus superannuation. You will work with management and the transport team to maintain efficient administrative processes and

Qualifications

• A relevant tertiary qualification obtained in Australia or overseas.
• At least one year of experience in office management or a comparable administrative supervisory role.
• Demonstrated ability to supervise staff, set priorities and improve office procedures.
• Experience with invoicing, business records and payroll coordination.
• Proficiency in Microsoft Office and accounting or business administration software.
• Strong communication and organisational skills, with the ability to handle confidential information.
• Experience in transport, freight or logistics is desirable.

Responsibilities

• Plan and coordinate office services, assign work to administrative staff and monitor workloads and deadlines.
• Develop and review office procedures for freight bookings, proof of delivery, invoicing and customer enquiries.
• Oversee business records, including customer and supplier agreements, freight documents and personnel files.
• Supervise accounts administration, check invoices against service records and coordinate follow-up of overdue accounts and billing discrepancies.
• Coordinate staff onboarding, training records, timesheets and leave records, and provide accurate information to our payroll provider.
• Manage office supplies, equipment and external service providers within approved budgets.
• Resolve administrative issues with customers, suppliers and the transport team, and report recurring problems to management.
• Monitor office expenditure and make sure office practices follow company policies and applicable record‑keeping, privacy and workplace safety requirements.

Skills

Office management

Staff supervision

Invoicing

Payroll coordination

Microsoft Office

Accounting software

Communication

Organisation

Education

Tertiary qualification

Job description

Bellbird Brothers Pty Ltd, based in Traralgon, is seeking an experienced Office Manager to oversee the day-to-day running of the office and support our freight operations. You will supervise administrative staff and ensure smooth handling of customer enquiries, invoicing and staff records.

This permanent, full-time role (38 hours/week) offers a salary of $85,000 per year plus superannuation. You will work with management and the transport team to maintain efficient administrative processes and