Logistics & Dispatch Coordinator - Contract to Permanent

Grand River Personnel Limited; Victoria; On-site; AUD 26,000 - 40,000; Full time

Job summary

Grand River Personnel is seeking an Operations Support Coordinator just outside Kitchener. You will support production and logistics, coordinating inbound/outbound shipments, tracking deliveries, and organizing shipment documents while assisting dispatch with drivers.

This 3–4 month contract has potential to become permanent; you’ll work across freight coordination, dispatch, customer service, and front office operations, with an hourly wage based on experience.

Qualifications

• Previous experience in freight coordination, dispatch, logistics, shipping/receiving, or administrative support.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and customer service abilities.
• Comfortable working in a busy, fast-paced environment.
• Experience with ERP or Transportation Management Systems considered an asset.
• Strong attention to detail and problem-solving skills.
• Ability to work collaboratively with warehouse, yard, and office teams.
• Reliable transportation required due to location.

Responsibilities

• Coordinate inbound and outbound shipments with carriers, suppliers, and customers.
• Track deliveries and communicate shipment updates to internal teams and customers.
• Assist with freight quotes, rate requests, and transportation coordination.
• Support dispatch operations by operating the truck scale and communicating load instructions to yard staff using CB radio.
• Serve as the first point of contact for truck drivers, customers, and visitors.
• Maintain shipping, receiving, customs, and transportation documentation.
• Update ERP/TMS systems with order and shipment status information.
• Assist with order entry and general administrative support duties.
• Answer incoming calls and direct inquiries appropriately.
• Provide operational support across multiple departments as required.

Skills

Freight coordination

Dispatch

Logistics

Administrative support

Customer service

ERP

TMS

Tools

ERP

Transportation Management System

Job description

Grand River Personnel is seeking an Operations Support Coordinator just outside Kitchener. You will support production and logistics, coordinating inbound/outbound shipments, tracking deliveries, and organizing shipment documents while assisting dispatch with drivers.

This 3–4 month contract has potential to become permanent; you’ll work across freight coordination, dispatch, customer service, and front office operations, with an hourly wage based on experience.