Operations Support

Grand River Personnel; Victoria; On-site; AUD 26,000 - 40,000; Full time

Job summary

Grand River Personnel is seeking an Operations Support Coordinator just outside Kitchener. You will support production and logistics, coordinating inbound/outbound shipments, tracking deliveries, and organizing shipment documents while assisting dispatch with drivers.

This 3–4 month contract has potential to become permanent; you’ll work across freight coordination, dispatch, customer service, and front office operations, with an hourly wage based on experience.

Qualifications

• Previous experience in freight coordination, dispatch, logistics, shipping/receiving, or administrative support.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and customer service abilities.
• Comfortable working in a busy, fast-paced environment.
• Experience with ERP or Transportation Management Systems considered an asset.
• Strong attention to detail and problem-solving skills.
• Ability to work collaboratively with warehouse, yard, and office teams.
• Reliable transportation required due to location.

Responsibilities

• Coordinate inbound and outbound shipments with carriers, suppliers, and customers.
• Track deliveries and communicate shipment updates to internal teams and customers.
• Assist with freight quotes, rate requests, and transportation coordination.
• Support dispatch operations by operating the truck scale and communicating load instructions to yard staff using CB radio.
• Serve as the first point of contact for truck drivers, customers, and visitors.
• Maintain shipping, receiving, customs, and transportation documentation.
• Update ERP/TMS systems with order and shipment status information.
• Assist with order entry and general administrative support duties.
• Answer incoming calls and direct inquiries appropriately.
• Provide operational support across multiple departments as required.

Skills

Freight coordination

Dispatch

Logistics

Administrative support

Customer service

ERP

TMS

Tools

ERP

Transportation Management System

Job description

On behalf of our client a half hour outside of Kitchener, Grand River Personnel is seeking an Operations Support person with experience in transportation logistics and dispatch for a full-time contract opportunity with potential for permanent.

As the Operations Support Coordinator, you will support both production and logistics, by helping to coordinate inbound/ outbound shipments, track deliveries, organize shipment documents and assist dispatch by working with drivers to weigh deliveries and direct them to load/unload areas.

This position is expected to run approximately 3–4 months with the possibility to become permanent and will provide support across freight coordination, dispatch, customer service, and front office operations.

Hourly wage range between $. – $./hour, depending on experience!

Qualifications:

• Previous experience in freight coordination, dispatch, logistics, shipping/receiving, or administrative support
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and customer service abilities
• Comfortable working in a busy, fast-paced environment
• Experience with ERP or Transportation Management Systems considered an asset
• Strong attention to detail and problem-solving skills
• Ability to work collaboratively with warehouse, yard, and office teams
• Reliable transportation required due to location

Responsibilities:

• Coordinate inbound and outbound shipments with carriers, suppliers, and customers
• Track deliveries and communicate shipment updates to internal teams and customers
• Assist with freight quotes, rate requests, and transportation coordination
• Support dispatch operations by operating the truck scale and communicating load instructions to yard staff using CB radio
• Serve as the first point of contact for truck drivers, customers, and visitors
• Maintain shipping, receiving, customs, and transportation documentation
• Update ERP/TMS systems with order and shipment status information
• Assist with order entry and general administrative support duties
• Answer incoming calls and direct inquiries appropriately
• Provide operational support across multiple departments as required

This position has the potential to become permanent for the right candidate.

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act, and makes accommodations available for applicants with disabilities in its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or the selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.