Logistics Customer Support Specialist

AUS Employment Services; City Of Swan; Presencial; AUD 48.000 - 68.000; Tempo integral

Resumo da vaga

Our client is a well-established transport and logistics provider delivering reliable freight and supply chain solutions across Australia. This office-based role is based in Hazelmere and runs Monday to Friday, 7:00am to 3:00pm, offering weekly pay.

You will handle customer enquiries by phone and email, support day-to-day transport operations and provide professional, timely assistance in a fast-paced environment.

Qualificações

• Strong verbal and written communication skills.
• Basic computer skills and ability to learn new systems.
• Ability to multitask and manage competing priorities.
• Reliable, punctual and customer-focused.
• Excellent time management and organisational skills.
• Stable employment history, ideally 1–2 years with previous employers.

Responsabilidades

• Manage customer enquiries via phone and email.
• Provide professional, friendly and timely customer service.
• Assist with day-to-day transport and logistics operations.
• Respond to customer queries and provide accurate information.
• Complete general administration and data entry tasks.
• Maintain accurate records and update internal systems.
• Work collaboratively with the wider transport team.
• Manage competing priorities in a fast-paced, time-sensitive environment.

Conhecimentos

Verbal communication

Written communication

Time management

Organisational skills

Customer service

Ferramentas

CRM software

Descrição da vaga

Our client is a well-established transport and logistics provider delivering reliable freight and supply chain solutions across Australia. This office-based role is based in Hazelmere and runs Monday to Friday, 7:00am to 3:00pm, offering weekly pay.

You will handle customer enquiries by phone and email, support day-to-day transport operations and provide professional, timely assistance in a fast-paced environment.