Logistics and Customer Service Specialist

Imei; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Free café quality coffee

Monthly free lunches

Free onsite parking

Anytime Fitness on ground level

Healthy snacks and fresh fruit daily

Bonus potential when goals reached

Job summary

imei is seeking a Logistics & Customer Service Specialist to join our head office team in Frenchs Forest, Sydney. This office-based role provides administration and logistics support, with responsibilities spanning order processing, database maintenance, and coordinating equipment.

You will deliver exceptional customer service, maintain records, and communicate across departments, contributing to efficient operations in a fast-paced Telco environment.

Qualifications

• Excellent communication and interpersonal skills.
• Problem solving and analytical skills with the ability to work through issues
• A 'can do' attitude
• Previous experience in a logistical support role is preferred but not essential

Responsibilities

• Order processing (pick, pack and dispatch)
• Maintaining databases of logistics information
• Coordinating and servicing all our equipment
• Perform administrative duties and provide support to all departments
• Maintain effective communication channels with all departments
• Maintain relevant, accurate and accessible records of all activities

Skills

Excellent communication

Problem solving

Can do attitude

Job description

Logistics and Customer Service Specialist

An exciting opportunity is available for a Logistics & Customer Service Specialist to join a growing team in a fast-paced environment for a leading Australian Telco company!

Benefits and perks

Free café quality coffee, monthly free lunches and a great social scene

Great Career Progression Opportunities through our proven Pathways structure where your pay increases as you learn more and more!!

Close to Sydney's amazing beaches such as Manly and Dee Why and it's restaurants and café's

Free onsite parking

Anytime Fitness on ground level

Lots of free healthy snacks and fresh fruit daily

imei is passionate about rewarding its people and you will have the opportunity to earn a company bonus when the company reaches its yearly financial goals!!

About the role

An exciting opportunity is available for a Logistics & Customer Service Specialist to join a growing team in a fast paced environment for a leading Australian Telco company!

The successful candidate will provide a broad range of administration and assistance to our Logistics Team in our Head Office at Frenchs Forest, along with exceptional customer service. This role is office based and includes a variety of responsibilities such as:

Order processing (pick, pack and dispatch)

Maintaining databases of logistics information

Coordinating and servicing all our equipment

Perform administrative duties and provide support to all departments

Maintain effective communication channels with all departments

Maintain relevant, accurate and accessible records of all activities

About you

Attributes & competencies that we are looking for:

Excellent communication and interpersonal skills

Problem solving and analytical skills with the ability to work through issues

A 'can do' attitude

Previous experience in a logistical support role is preferred but not essential