Reception/Logistics

EMC Technologies; Sydney; On-site; AUD 52,000 - 65,000; Part time

Job summary

EMC Technologies in Sydney is seeking a part-time Reception & Logistics Administrator to support engineers, project teams and customers.

The role covers front-of-house, mail and courier tasks, equipment receipt, storage, dispatch, and arranging domestic and international freight. Applicants should be well-organised, customer-focused and proficient in Microsoft Office; a qualification in Business Administration or Logistics is desirable.

Qualifications

• Experience in reception, administration, logistics or customer service.
• Strong organisational skills and attention to detail.
• Competent in MS Office and CRM/ERP systems.

Responsibilities

• Ensure smooth day-to-day reception operations and coordinate equipment logistics.
• Provide front-of-house customer service via phone, email and in person.
• Greet visitors, manage site access and coordinate visits.
• Receive, store and dispatch customer and company equipment; arrange freight.
• Track shipments and liaise with freight providers.

Skills

Reception experience

Logistics coordination

Customer service

CRM/ERP systems

Microsoft Office

Communications

Education

Certificate III/IV in Business Administration or Logistics

Tools

CRM software

ERP software

Microsoft Office

Job description

EMC Technologies is one of Australia's leading independent testing and compliance organisations, providing Electromagnetic Compatibility (EMC), Radio, Electrical Safety, Environmental, Telecommunications and specialised engineering services to clients across a broad range of industries.

We are seeking a Reception & Logistics Administrator to join our Sydney team on a part-time basis, Monday to Friday, 9:30am to 2:30pm. This is a varied role combining front-of-house customer service, administration and equipment logistics, providing essential support to our engineers, project teams and customers.

Key responsibilities

You will be responsible for ensuring the smooth day-to-day operation of reception and coordinating the safe and efficient receipt, storage, tracking and dispatch of customer and company equipment.

Providing professional reception and customer service via phone, email and face-to-face

Greeting visitors and coordinating site access and customer visits

Receiving and distributing mail, courier deliveries and documentation

Coordinating the receipt, storage, handling and dispatch of customer equipment

Arranging domestic and international freight, including packaging and documentation

Tracking shipments and liaising with freight providers and customers

Maintaining accurate equipment records and traceability

Conducting condition checks and reporting damaged or missing items

Supporting project meetings, seminars and training activities

About you

Experienced in reception, administration, logistics or customer service

Highly organised with strong attention to detail

Confident managing competing priorities

Professional and customer-focused

A clear and effective communicator

Reliable, accountable and adaptable

Competent in Microsoft Office and comfortable using CRM/ERP systems

Certificate III/IV or higher qualification in Business Administration, Customer Service or Logistics is desirable

Experience within a laboratory, engineering or technical environment would also be advantageous