Logistics and Customer Service Administrator

Corine Duke Recruitment Pty Ltd; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Corine Duke Recruitment Pty Ltd in Mount Druitt, NSW is seeking a Logistics and Customer Service Administrator to join a busy site. This full-time permanent role offers training from day one and a salary range of $60,000 to $75,000 plus super.

You will handle front-of-house and admin tasks, liaise with builders, drivers and suppliers, and help coordinate production and deliveries. Own transport is preferred due to limited public transport.

Qualifications

• Customer experience in trade or building supplies is preferred.
• Some hands-on admin like orders, invoicing or data entry.
• Calm and straight-talking when deliveries are late.
• Own transport and Australian working rights.

Responsibilities

• Liaise with builders, contractors, drivers and suppliers by phone, email and on site.
• Process quotes, orders and payments and keep stock records accurate.
• Coordinate schedules, deliveries and daily truck runs with production and logistics.
• Notify customers and reshuffle deliveries when production slips.
• Keep admin moving: data entry, registers and site reports.

Skills

Customer experience

Admin experience

Job description

Logistics and Customer Service Administrator

Corine Duke Recruitment Pty Ltd - Mount Druitt NSW

Logistics and Customer Service Administrator | Mount Druitt, NSW (Western Sydney) | Salary Range: $60,000 - $75,000 + Super (Negotiable)

If you've been the one at the trade desk, the service counter or in despatch who ends up sorting the paperwork, chasing the truck and calming down the builder, this is that job, in an office, with every weekend off.

Why This One's Worth A Look

I've partnered with a well-established Western Sydney manufacturer of building products. Their customers are builders, contractors and concreters, and they need someone to help run the office at their smaller manufacturing site.

Full-time permanent role with training & support from day 1

Salary Range: $60,000 to $75,000 + Super. (negotiable for the right person)

Based in the Mount Druitt area, your own transport is preferred given limited public transport options.

A genuine path forward: the Branch Manager started in this very role and was trained and promoted through the business.

You will have full support and training from day

A varied & fast-paced role: front-of-house, customer facing, calls, admin, and behind-the-scenes production and logistics admin support, never just one thing, no 2 days will be the same.

Supportive, friendly & busy company culture with regular team, community and sporting activities

The Impact You'd Make

You're the person everyone comes through first. Builders and contractors on the phone, drivers at the door, forklift and machine operators out the back, production and the office team inside.

When something changes on the floor or a truck is running late, you're the one who sorts it out and makes sure everyone knows.

Liaise with builders, contractors, drivers and suppliers on the phone, by email and when they turn up on site

Process quotes, orders and payments, and keep stock records accurate

Work with production and logistics on schedules, deliveries and the daily truck runs

When production slips, call the customers, reshuffle the deliveries and keep everyone in the loop

Keep the admin moving: data entry, registers, reports and whatever the site needs next

It's an office job for someone who already knows how a yard, warehouse or a trade counter really runs, with room to move into planning, logistics or sales once you've learnt the business.

What You'll Bring

You don't need a manufacturing background. You need to have dealt with real customers, have some basic admin experience and be ready to swap the floor or the counter for a desk.

Customer experience in a trade, hardware, building supplies, auto parts, retail, warehouse or logistics setting, such as a trade desk, service counter or despatch

Some hands-on admin, like orders, invoicing, data entry or bookings, and you're comfortable with email, Excel and learning a new system

Straight-talking and calm when a builder is chasing a late delivery

Reliable. You're there every day, on time, at 6.30am

Your own transport and full Australian working rights

Coming from an office admin role instead? If you'd rather deal with builders and drivers than sit in a corporate office, you'll fit right in too.

Who You'd Be Working With

You'll be joining a small, close-knit team on site, led by a Branch Manager who started in this exact role, learnt the business from the ground up and now runs the site. She sits right next to you, trains you properly and makes sure everyone's out the door by 4.30pm

They work hard, take turns picking the music and put on the odd Friday barbecue. You'll also head over to the larger St Marys site for team events, and get exposure to sales, production, logistics and the leadership team.

You will have exposure to the whole business, from office, sales, logistics, production and senior leaders. This is a great opportunity to continue growing your operations career.

Your Next Move

Your next move matters.

Every application is read personally, not filtered by a system, if you're moving forward, you'll hear from me personally within 7-10 days