Local Host — Fast-Track Hotel Career & Growth

Punthill Apartment Hotels; Canberra; Vor Ort; AUD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

Discounts on accommodation across our

Discounts on private health insurance

Employee Assistance Program

Referral bonuses up to $1000

Zusammenfassung

Punthill Tuggeranong is part of Veriu Group and is looking for hospitality professionals to join our team, focusing on guest services at check-in/check-out, resolving issues, and guiding guests to local attractions. You will play a key role in creating memorable stays and aligning with Veri-Best standards.

We offer national career growth opportunities, staff discounts across our network, and a supportive culture with flexible shifts.

Qualifikationen

• Approved Australian working rights (citizenship, permanent residency or visa with rights).
• First Aid Certificate (or ability to obtain before starting).
• Responsible Service of Alcohol (RSA) certificate or ability to obtain before starting.

Aufgaben

• Provide high level guest services at check-in/check-out and during stay.
• Develop creative resolutions to complaints and problems.
• Be the host and local point of contact for guests with knowledge of nearby attractions.
• Respond to emergency situations in a safe and professional manner.
• Identify opportunities to increase returning and new guests.
• Support Hotel Manager to ensure hotel operates to Veri-Best standards.

Kenntnisse

Guest service

Communication

Problem solving

Teamwork

Jobbeschreibung

Punthill Tuggeranong is part of Veriu Group and is looking for hospitality professionals to join our team, focusing on guest services at check-in/check-out, resolving issues, and guiding guests to local attractions. You will play a key role in creating memorable stays and aligning with Veri-Best standards.

We offer national career growth opportunities, staff discounts across our network, and a supportive culture with flexible shifts.